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Amazon Due Diligence

Report for Chubbiestech

Report generated: Dec 13, 2025

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Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

This Amazon listing offers a renewed Samsung Galaxy Watch 6 Classic 47mm Bluetooth, sold by third-party seller Chubbiestech. The product itself is a mainstream, legitimate Samsung smart device, and many positive (and some critical) verified reviews suggest buyers do receive genuine hardware. However, Chubbiestech is flagged on multiple consumer complaint sites for a worrying pattern: buyers routinely report misrepresented "renewed" items (damaged, defective, or not as described), empty box deliveries, refund delays, aggressive restocking fees, and poor customer support engagement. Independent platforms such as BBB and PissedConsumer show ratings averaging around 1.6/5 and document complaints of missing refunds and ongoing disputes over product quality. On Amazon, Chubbiestech has a long account history and does sell high volumes—yet off-Amazon reports and BBB filings highlight chronic risk for bad experiences. There is no public proof of systematic counterfeit sales or large-scale review fraud on this listing, but repeated credible incidents of defective, misrepresented, or empty-box deliveries mean reliability is a major concern. If you value strong after-sale support and want to avoid hassle, consider choosing an "Amazon fulfilled" offer or a seller with a higher, more consistent reputation.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
65%

Risk Insights

⚠️

Serious unresolved complaints about refunds and product condition

  • Multiple sources (BBB, PissedConsumer) show a consistent pattern of refund refusal and empty/missing items.
  • Aggressive restocking fees and poor service reported.
  • Even verified buyers who returned goods sometimes did not get their money back promptly.
🛡️

Product images and price match genuine Samsung Watch 6 Classic

  • Amazon listing details, images, and variant options match official Samsung specs and packaging.
  • Price is within normal range for renewed models, and listing is consistent with authentic hardware.
📉

Seller has high volume and long Amazon history, but off-platform risk is high

  • Long tenure and volume don't guarantee good support.
  • Most negative experiences surface off-Amazon, underscoring hidden risk.

Contradictory Signals

Amazon's protections and review system may mask persistent service issues that become visible only when disputes escalate off-platform.

Signal A: Long-established, high-volume Amazon account with mostly positive product reviews.

Signal B: Extremely poor BBB and third-party complaint ratings, with regular accusations of non-delivery and refund denial.

The main issue is misrepresentation and poor quality, not knowingly selling fakes—though risk of unknowingly receiving a counterfeit cannot be totally ruled out.

Signal A: No public proof of counterfeit products at scale.

Signal B: Numerous buyer allegations of heavily used, DOA, or wrong products being shipped as 'renewed.'

Category Scores

Red Flags & Warnings

  • Chubbiestech has a low third-party review average (~1.6/5) and extensive unresolved BBB complaints, highlighting chronic customer dissatisfaction.
  • Frequent allegations of empty box deliveries, broken items sold as 'like new,' and refund refusals even after authorized returns.

🔎 Detailed Checks & Analysis

Seller identity and registration

Score: 90/100
Passed

"Legitimate business registration and Amazon presence, no evidence of an alias or fake company."

Reason: Chubbiestech (aka Platinum Connections Inc.) is a registered business operating from New York and has sold on Amazon for over 15 years. Company details and contact phone number are consistent across profiles.

Reputation across platforms

Score: 20/100
Failed

"Even with high Amazon lifetime review counts, serious complaints persist off-Amazon."

Reason: Reputation is very poor on third-party review sites (PissedConsumer ~1.6/5, BBB 1/5 with many unresolved complaints), with recurring themes of defective products and denied refunds.

Seller history and account age

Score: 90/100
Passed

"Active, legitimate long-term seller account; high total reviews."

Reason: Chubbiestech has operated for over 15 years on Amazon and has a large sales footprint, with tens of thousands of lifetime reviews. This points away from fly-by-night scam risk.

Review authenticity and manipulation indicators

Score: 75/100
Passed

"Discrepancy between Amazon and external review sites may indicate selective review solicitation, but not proven review fraud."

Reason: The product has mostly positive verified reviews (4.3/5, 1600+), with no evidence of apparent fake review flooding or manipulation. Off-Amazon feedback is much harsher than onsite Amazon reviews.

Product listing accuracy & product authenticity

Score: 85/100
Passed

"Legitimate product with correct details and standard price range for renewed models."

Reason: Product images, description, and variants align precisely with the genuine Samsung Galaxy Watch 6 Classic, and no listing manipulation signs are present.

Order fulfillment and after-sales support

Score: 20/100
Failed

"Amazon A-to-Z Guarantee may be needed for buyer protection."

Reason: Chubbiestech is repeatedly cited for refund refusal, delayed or denied returns, empty box accusations, and aggressive restocking fees; many complaints claim support was evasive or unresponsive.

Counterfeit or misrepresented product risk

Score: 25/100
Failed

"Main issue is not counterfeiting but misrepresentation and support headaches."

Reason: No direct evidence of systematic counterfeiting, but patterns of misrepresented, faulty, or DOA products sold as 'renewed' create uncertainty and risk for the buyer.

Your Next Steps

  • 1

    If you decide to purchase, document the unboxing process (photos, video) in case of missing or defective items.

  • 2

    Check the detailed Amazon listing to ensure explicitly what the seller offers, including their return policy and restocking fees.

  • 3

    Be prepared to escalate with Amazon's A-to-Z Guarantee quickly if problems occur, as complaints suggest Chubbiestech may dispute or delay refunds.

  • 4

    Whenever possible, consider alternatives sold and fulfilled directly by Amazon or from sellers with consistently high ratings and few third-party complaints.

Evidence & Citations

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