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Survey.com (Domain) Investigation Report

Generated on May 23, 2026

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

🛡️ survey.com looks like a real, long-running business, not a classic phishing scam. The domain was registered in 1995, uses valid SSL, Cloudflare, Amazon, Microsoft 365, and other standard enterprise services, and it has a public physical location in Boston plus contact details like support@survey.com and a listed phone number. ⚠️ The main risk is reputation, not identity: public reviews and dispute reports point to payment complaints, support friction, and some contractor dissatisfaction. So the safest read is caution, especially if you plan to work for them or rely on payout accuracy.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
67%

Risk Insights

🧾

Real business, real complaints

  • The company appears to exist and has a long domain history.
  • User complaints focus on payment disputes and support delays.
  • That makes this look more like a risky vendor than a fake site.
🔧

Technical setup looks normal

  • Valid SSL is present.
  • Cloudflare and AWS infrastructure are in place.
  • No Safe Browsing or crypto blacklist hit was found.
⚠️

Reputation is the main concern

  • Google Places rating is 1.7/5 from 6 reviews.
  • Complaint summaries repeatedly mention non-payment or partial pay.
  • If you use the platform, keep strong records.

Category Scores

Red Flags & Warnings

  • Recent review summaries describe recurring complaints about non-payment, partial payment, and slow or missing support responses.
  • The public rating on Google Places is very low at 1.7/5, which is a meaningful warning sign even though the business appears to exist physically.
  • The site’s traffic profile is modest and heavily direct, which suggests an established brand, but it does not offset the quality-of-service complaints.

Detailed Checks & Insights

0-100 Scale

Domain age and registry stability

Score: 86
Passed

"Registered in 1995 with normal registrar and DNS setup."

Reason: The domain has a long registration history, which is a positive legitimacy signal.

Technical trust signals

Score: 84
Passed

"Cloudflare, AWS Route 53, Microsoft mail, and Salesforce records are present."

Reason: The site uses valid SSL and common enterprise infrastructure.

Public reputation

Score: 34
Failed

"Google Places rating is low, and review narratives are mixed to negative."

Reason: Public reviews and complaint summaries point to payment and support problems.

Blacklist and phishing checks

Score: 93
Passed

"This lowers malware and phishing concern, but it does not prove the business is dispute-free."

Reason: No Google Safe Browsing or crypto scam blacklist hit was found.

Business presence and contactability

Score: 77
Passed

"A Boston address and support@survey.com are publicly visible."

Reason: The business has a listed location, phone number, and working contact emails.

Traffic and usage pattern

Score: 68
Passed

"Similarweb estimates about 96.5K monthly visits and a mostly direct traffic mix."

Reason: The site has meaningful traffic and looks like an established brand, but not a dominant one.

Contract and dispute risk

Score: 41
Failed

"Perplexity summaries repeatedly mention non-payment, job rejections, and support friction."

Reason: Public complaint patterns and arbitration-heavy terms increase the chance of unresolved disputes for users or contractors.

Your Next Steps

  • 1

    If you plan to use Survey.com, start with one low-value task and confirm payment before taking more work.

  • 2

    Check recent reviews from the last 6 to 12 months, especially in your region and for the specific job type you want.

  • 3

    Save screenshots, job IDs, submission photos, and pay records so you have proof if a payout dispute comes up.

  • 4

    Avoid sharing anything beyond standard contractor details, and never pay a fee to join.

  • 5

    If you are evaluating them as a business partner, ask for written payment terms and escalation contacts before signing up.

Key Evidence & Citations

📌 More actions for Survey.com:

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