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Serenis.it (Domain) Investigation Report

Generated on Jul 16, 2026

Recommendation
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Overall Summary
Safe
  Why we think so? 

Serenis.it looks like a real, active Italian mental-health business, not a typical scam site ✅

The domain has been registered since 2021, uses a valid Amazon-issued SSL certificate, and has public contact details, a physical presence in Milan, and an established footprint in Italy. Traffic is also substantial: Similarweb estimates about 1.14M monthly visits in June 2026, with 92%+ from Italy. That level of usage, plus Google Places, news coverage, and a live trademark footprint, points to a legitimate operating company.

There are still a few caution points. The site uses multiple analytics, marketing, and tracking tools, and public reviews mention support or billing friction. So this is best treated as a real business with normal service complaints and some privacy scrutiny, not as a fraud domain.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
86%

Risk Insights

🛡️

Legitimate business signals are strong

  • Long-running domain and valid SSL
  • Public emails, phone number, and social profiles
  • Physical listing in Milan with reviews
📈

Traffic looks real and sustained

  • ~1.14M monthly visits estimated
  • Most visitors appear to come from Italy
  • Direct and search traffic dominate
🔍

Privacy deserves a closer look

  • Multiple analytics and marketing tools are present
  • Sensitive health services should minimize tracking
  • Review the cookie and privacy settings before sharing data
⚠️

Normal service complaints exist

  • Users mention billing and support friction
  • That is common for consumer platforms
  • It is not the same as a scam finding

Category Scores

Red Flags & Warnings

  • The site appears to use extensive analytics, marketing, and tracking infrastructure, which deserves a privacy review before you share sensitive data.
  • Public complaints exist around customer support, billing, and session handling, so service quality is not uniformly perfect.

Detailed Checks & Insights

0-100 Scale

Domain age and registration stability

Score: 90
Passed

"Longer-lived domains are generally less risky than newly registered ones."

Reason: The domain was created in 2021 and still has an active registration state, which is consistent with an ongoing business.

SSL and transport security

Score: 92
Passed

"That supports secure HTTPS access, though it does not prove the business is trustworthy by itself."

Reason: The site presents a valid SSL certificate issued by Amazon RSA 2048 M01.

Public ownership and contact transparency

Score: 94
Passed

"Transparent contact details are a strong legitimacy signal."

Reason: The site exposes multiple official email addresses, a phone number, and recognizable social accounts.

Traffic and user demand

Score: 89
Passed

"Scam sites rarely sustain that level of stable traffic."

Reason: Similarweb estimates about 1.14M monthly visits and a strong Italian audience, which fits a real consumer platform.

Business footprint and local presence

Score: 93
Passed

"A mapped physical presence adds confidence."

Reason: Google Places shows Serenis Health s.r.l. in Milan with a large review base and 24/7 hours.

Brand and press presence

Score: 88
Passed

"This does not guarantee service quality, but it is not typical of scam operations."

Reason: The brand appears in mainstream news and has a visible trademark trail.

Blacklist and malware signals

Score: 96
Passed

"Absence of hits lowers the likelihood of active phishing or malware abuse."

Reason: No Google Safe Browsing or crypto blacklist hits were provided.

Privacy and tracking posture

Score: 62
Failed

"This is a caution signal, not proof of fraud."

Reason: The site uses a broad stack of analytics, marketing, and tracking tools, which raises privacy questions for a mental-health platform.

Review sentiment and complaints

Score: 68
Failed

"Service friction can still matter if you are considering paid care."

Reason: Public commentary mentions support, billing, and session-handling complaints, even though the overall reputation appears mostly positive.

Your Next Steps

  • 1

    If you plan to use the service, confirm you are on the correct domain: serenis.it.

  • 2

    Review the terms, privacy policy, and cookie settings before sharing sensitive health information.

  • 3

    If you want extra protection, pay with a method that supports disputes or chargebacks.

  • 4

    Check recent reviews for support, billing, or refund complaints before committing to a subscription.

Key Evidence & Citations

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