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Roadie.com (Domain) Investigation Report

Generated on Jun 13, 2026

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Overall Summary
Safe
  Why we think so? 

Roadie appears to be a real, established logistics company, not a fake storefront. 🚚

The domain has a long history, strong traffic, verified business contact channels, and no blacklist hits from Google Safe Browsing or crypto scam checks. It also shows multiple enterprise-grade systems in use, including AWS, Cloudflare, Google Workspace, Zendesk, Stripe, UPS, and Salesforce.

The main caution is reputation, not authenticity. Public review data points to recurring complaints about support, claims handling, app reliability, and driver disputes. That makes Roadie worth using carefully, especially if you are sending high-value items or signing up as a driver.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
87%

Risk Insights

🛡️

Strong legitimacy signals

  • 1996 domain creation date
  • Valid SSL and professional DNS
  • No Safe Browsing or crypto blacklist hits
⚠️

Real business, mixed reputation

  • Public complaints mention support and claims issues
  • Users report app glitches and delivery disputes
  • Operational friction is the main concern
🏗️

Enterprise stack in place

  • AWS, Cloudflare, Google Workspace
  • Zendesk, Salesforce, Stripe, UPS
  • Consistent with a live commercial platform

Category Scores

Red Flags & Warnings

  • Public complaint data shows repeated issues with customer support, claims resolution, app glitches, and delivery disputes, so the service has real operational friction even though the domain is legitimate.
  • Trademark search results include older ROADIE marks with mixed histories, which does not point to impersonation here, but it does show a broader naming history that deserves attention in edge cases.

Detailed Checks & Insights

0-100 Scale

Domain age and continuity

Score: 95
Passed

"Old domain age is one of the clearest authenticity signals in this evidence set."

Reason: The domain was created in 1996, which is a strong sign of continuity and makes a disposable scam domain unlikely.

Blacklist and phishing screening

Score: 98
Passed

"This is a strong positive, though it does not rule out service quality issues."

Reason: No matches were found in Google Safe Browsing and the crypto scam blacklist was also clear.

Business identity and contact transparency

Score: 92
Passed

"Publicly available contact paths are a good legitimacy marker."

Reason: The site exposes multiple role-based contact emails and phone numbers, including support, security, privacy, and claims addresses.

Traffic and public footprint

Score: 90
Passed

"The traffic profile is large enough to support an established business presence."

Reason: The site shows meaningful traffic, a strong U.S. user base, and broad keyword visibility, which fits a real consumer service.

Technical and infrastructure maturity

Score: 94
Passed

"This kind of stack is typical of a funded operating company."

Reason: The site uses mature infrastructure and tooling, including AWS, Cloudflare, Google Workspace, Zendesk, Salesforce, Stripe, and multiple analytics systems.

Reputation and complaint load

Score: 58
Failed

"This does not make it a scam, but it does raise user-experience risk."

Reason: Independent complaint research shows recurring support, claims, and delivery issues, so the company has a mixed reputation.

Legal and brand conflict signals

Score: 74
Passed

"The trademark record is noisy, so it should be read as context rather than a warning by itself."

Reason: USPTO search results show older ROADIE marks, but nothing here indicates a current impersonation scheme for this domain.

Your Next Steps

  • 1

    If you plan to use Roadie for a valuable shipment, read the claims policy first and keep photos, receipts, and pickup/delivery screenshots.

  • 2

    If you are a driver, verify any support contact through the app or official help pages before sharing codes or account details.

  • 3

    Check recent reviews for the exact service you plan to use, because the biggest risk here is service quality and dispute handling, not domain authenticity.

Key Evidence & Citations

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Analyst Briefing

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