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Mrsool.co (Domain) Investigation Report

Generated on Jul 16, 2026

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

mrsool.co appears to be a real Saudi delivery platform, not a fake storefront. ✅

The technical and brand signals look established: valid SSL, Cloudflare/AWS infrastructure, multiple DNS records, Google verification TXT records, and a long-running presence in news and app-store discussions. Public trademark records also show a Saudi owner tied to the MRSOOL mark. That said, the trust picture is mixed. Recent review summaries describe refund problems, wallet balances that are hard to recover, weak support, delivery disputes, and occasional extra charges.

Bottom line: this is more of a caution case than an obvious scam. Use care with prepaid funds, keep screenshots, and prefer orders where you can verify support and refund paths before paying. 🛡️

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
79%

Risk Insights

🏢

Real company, mixed trust

  • Saudi trademark and news records support a genuine business.
  • The site is active and technically maintained.
  • User complaints still pull the trust score down.
💸

Support and refunds are the main risk

  • Reports repeatedly mention refund friction and wallet balances.
  • Customer service is described as slow or hard to reach.
  • That makes prepaid use the riskiest part of the experience.
🛡️

Infrastructure looks normal

  • Valid SSL certificate is in place.
  • The domain uses standard cloud and DNS services.
  • No safe-browsing or crypto blacklist hit was found.

Category Scores

Red Flags & Warnings

  • Recent complaint summaries repeatedly mention refund problems, inaccessible wallet balances, and poor support.
  • Trademark and company records show a real entity, but they do not resolve the operational complaint patterns users report.

Detailed Checks & Insights

0-100 Scale

Domain age / registry maturity

Score: 42
Failed

"No registrar or creation date was available in the evidence set."

Reason: WHOIS details were not provided, so the domain’s exact age and registration history could not be verified.

SSL / TLS validity

Score: 94
Passed

"Certificate validity window runs from 2025-12-22 to 2027-01-20."

Reason: The domain has a valid SSL certificate issued by Amazon RSA 2048 M01 and it is currently valid.

DNS / infrastructure quality

Score: 88
Passed

"This looks like a normal production setup rather than a throwaway host."

Reason: The domain resolves through multiple A and AAAA records and uses Cloudflare, AWS, and Google-related services.

Ownership / identity consistency

Score: 86
Passed

"Two trademark records were found, including one live filing and one dead filing."

Reason: USPTO records tie the MRSOOL mark to Saudi-based entities that match the brand name and geography.

Contact transparency

Score: 48
Failed

"This is a mild trust concern, not proof of fraud."

Reason: No contact details were scraped directly from the site, so the public-facing support footprint is thin in this evidence set.

Traffic legitimacy

Score: 83
Passed

"Traffic is concentrated in Saudi Arabia, which fits the brand story."

Reason: SimilarWeb estimates about 205.6K monthly visits, which supports that the domain has real use and not just a parked or disposable presence.

Brand/search presence

Score: 84
Passed

"Coverage includes corporate news and product-related articles."

Reason: The brand appears in news coverage, trademark results, and site-tech listings, which is consistent with an established product.

User reputation / complaint load

Score: 39
Failed

"Complaints are extensive enough to materially lower trust."

Reason: User-reported issues are frequent and specific, especially around refunds, wallet balances, delivery problems, and support responsiveness.

Blacklist / phishing status

Score: 97
Passed

"No blacklist hit was found in the provided evidence."

Reason: No Google Safe Browsing risk was detected and the crypto scam blacklist check was negative.

Regulatory / trademark risk

Score: 72
Passed

"No major public legal action was surfaced in the provided results."

Reason: Trademark records support a real brand presence, but one filing was abandoned and the evidence does not show formal dispute resolution.

Your Next Steps

  • 1

    If you use the service, avoid keeping large wallet balances and prefer payment methods that are easier to dispute.

  • 2

    Check the in-app Support flow before placing a prepaid order so you know how to raise a complaint.

  • 3

    Save screenshots of orders, refunds, and chats in case you need to escalate later.

  • 4

    If you are only screening the domain, treat it as a legitimate but reputation-risky platform rather than an outright fraud.

Key Evidence & Citations

📌 More actions for Mrsool.co:

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