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Deloox.com (Domain) Investigation Report

Generated on Jul 15, 2026

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Deloox looks like a real e-commerce retailer, not a fake storefront. ✅ It has a long-lived domain, a physical office in Eindhoven, valid SSL, normal business tech, and no Google Safe Browsing or crypto blacklist hits. Still, the picture is not fully clean: review data shows mixed customer feedback, with complaints about delivery, refunds, and product authenticity. For a beauty retailer, that means legitimate but worth caution, especially if you are placing a high-value order.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
76%

Risk Insights

🏢

Real business, mixed customer experience

  • The company has a physical office in Eindhoven and a long-lived domain.
  • Customer reviews are not uniformly positive, especially on support and refunds.
  • This looks like an operating retailer with service risk, not a blank scam page.
📦

Main risk is after-sales handling

  • Complaints repeatedly mention shipping delays and missing parcels.
  • Some reviewers allege counterfeit or damaged products.
  • Buyer protection matters here more than the front-end website does.
🛡️

Low signs of malicious infrastructure

  • No Safe Browsing or crypto blacklist hits were found.
  • SSL is valid and the domain uses standard business DNS and mail.
  • These checks reduce the chance of a pure phishing site.

Category Scores

Red Flags & Warnings

  • Customer complaints consistently mention slow responses, delayed delivery, missing parcels, and problems resolving refunds.
  • Some reviews allege fake or non-genuine products, which is especially relevant for fragrance and cosmetics.
  • Mixed reputation across review sources suggests the business is real, but after-sales handling may be unreliable in some cases.

Detailed Checks & Insights

0-100 Scale

Domain age and registration stability

Score: 92
Passed

"The domain has been active for roughly two decades and is still under standard registrar management."

Reason: A 2005 registration date is a strong sign of an established domain rather than a disposable scam setup.

Physical presence and contactability

Score: 88
Passed

"The contact footprint is broad and includes customer service email, phone, and social channels."

Reason: A listed office in Eindhoven, phone numbers, and multiple company emails are all consistent with a real operating business.

Technical trust signals

Score: 84
Passed

"Nothing in the tech stack looks like a disposable or hurried scam build."

Reason: Valid SSL, normal DNS, Microsoft 365 mail, Cloudflare, and mainstream analytics tools indicate standard commercial infrastructure.

Traffic and market presence

Score: 79
Passed

"About 200.4K monthly visits and a global rank near #139,921 are consistent with a functioning retailer."

Reason: SimilarWeb and Similartech both show meaningful traffic and an established beauty-retail footprint.

Reputation and complaint pressure

Score: 42
Failed

"This is the biggest risk area in the evidence set, even though the company is clearly operational."

Reason: Review summaries describe recurring service, shipping, and authenticity complaints that are too frequent to ignore.

Blacklist and phishing screening

Score: 96
Passed

"This lowers the chance of an outright malicious site."

Reason: No Google Safe Browsing or crypto-scam blacklist hits were found.

Consumer legitimacy markers

Score: 81
Passed

"The physical office and review volume are hard to fake at scale."

Reason: A real Google Places listing with 2,078 reviews and a 4.2 rating supports an actual business footprint.

Legal / trademark pressure

Score: 70
Passed

"This does not prove safety, but it removes one common impersonation signal."

Reason: No USPTO trademark conflicts were found in the provided evidence.

Your Next Steps

  • 1

    If you buy, use a credit card or PayPal so you have dispute rights.

  • 2

    Check that the checkout, return policy, and contact details match the site before paying.

  • 3

    For an expensive perfume order, start with one item first and inspect the package on arrival.

  • 4

    Save screenshots of the product page, order confirmation, and shipping updates in case you need a chargeback.

Key Evidence & Citations

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Analyst Briefing

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