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Investigation & Evidence Report

Generated on Jan 22, 2026

Preview

SpringHill Suites by Marriott Dallas Plano/Frisco

https://www.booking.com/hotel/904880
Geo: Plano, Texas, United States
Website: Site icon
Category: Booking
Recommendation
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Overall Summary
Safe
  Why we think so? 

SpringHill Suites by Marriott Dallas Plano/Frisco appears to be a legitimate and well-regarded hotel listed on Booking.com. The property has 91 guest reviews averaging a strong 8.6 out of 10, and guests regularly praise the staff’s friendliness, room cleanliness, and convenient location. Amenities like free parking, an indoor pool, fitness center, and complimentary Wi-Fi match what you’d expect from a Marriott property. Reviewers mention repeat stays and specific positive staff experiences, which supports authenticity. No red flags (such as suspicious payment requests or mismatched property details) are present. While a few minor service lapses (e.g., room service delays, breakfast variety) are noted, they reflect typical hotel operations rather than scam behaviors. 🛡️

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
96%

Risk Insights

🛡️

Branded Marriott Hotel Listed on Booking.com

  • Booking.com displays real-time hotel info, reviews, and policies.
  • Marriott branding adds an extra layer of authenticity.

Consistent, Positive Guest Reviews

  • Guests report clean rooms, good breakfast, and friendly staff.
  • Multiple repeat visitors mention specific positive experiences.

Category Scores

Red Flags & Warnings

  • A handful of guests mentioned minor delays in room service or room turnover, but these were resolved by staff or acknowledged by management.

Detailed Checks & Insights

0-100 Scale

Listing is present on a reputable platform with consistent property details.

Score: 100
Passed

"No inconsistencies or signs of impersonation found across listing."

Reason: Hotel is listed on Booking.com with official address, contact details, amenities list, and Marriott branding matching third-party sources.

Large volume of recent, specific, and authentic guest reviews.

Score: 95
Passed

"Critical or negative reviews are few, minor, and acknowledged by management."

Reason: 91 reviews spanning several years include repeat guest stories and staff names, with positive trend and detailed feedback.

No signs of suspicious off-platform payments or red-flag policies.

Score: 98
Passed

"Standard industry payment and ID practices observed."

Reason: All payments go through Booking.com’s secure platform. Hotel FAQ does not mention external deposits or cash payment requirements.

Imagery, amenities, and map location match credible business and mapping sources.

Score: 100
Passed

"No mismatched or stock images. Specific room photos correspond to Marriott standards."

Reason: Listed address (8401 Angels Drive, Plano, TX) and booking imagery align with known Marriott assets and locations.

No legal or business irregularities flagged in listing.

Score: 94
Passed

"Hotel policy: photo ID and credit card required at check-in."

Reason: Operational policies and reviews suggest normal business conduct. No mention of unusual charges, scams, or shut-downs.

No major pricing or availability anomalies.

Score: 95
Passed

"Sold out status around major events seems plausible and consistent."

Reason: Rates, date ranges, and room statuses align with business norms; no spikes or discount traps observed.

Your Next Steps

  • 1

    Book through the official Booking.com platform using their secure payment system.

  • 2

    Review Booking.com’s cancellation policy and check for any specific property rules before finalizing reservations.

  • 3

    Bring a valid photo ID and the credit card used for booking to check in, per hotel policy.

  • 4

    If you have special requests or accessibility needs, confirm them directly with the hotel after booking.

Key Evidence & Citations

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