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Investigation Report

Generated on Apr 12, 2026

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3R Technology (eBay Seller) & Microsoft Surface Studio 14" Touch Listing

https://www.ebay.com/itm/397780111306
Geo: United States
Website: Site icon
Category: Ebay
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

3R Technology is an established eBay seller based in Kent, WA, specializing in used and refurbished electronics. Their listing for the Microsoft Surface Studio 14" Touch Core i7-11370H (32GB RAM, 1TB SSD, RTX 3050 Ti, Windows 11 Pro) is marked used, professionally refurbished, and sold out, having reached 24,378 units sold. The seller boasts a 99.7% positive feedback score and offers a 30-day return period. There are no credible reports of counterfeit goods, fake reviews, or scams linked to 3R Technology from external consumer protection investigations. The offered price ($899 USD) is substantially lower than the device's original MSRP (~$2,699) but is reasonable for a used model of this age and configuration. Buyer protection policies (PayPal, Venmo, eBay Guarantee) are available, adding extra layers of security on top of the seller’s strong reputation. Overall, this seller demonstrates commercial integrity with substantial positive history and industry-standard return/purchase protections. While eBay's review system generally has flaws, there is no specific evidence of fake reviews or manipulation for this seller. 🛡️

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
95%

Risk Insights

🏆

Trusted Seller, High Volume

  • 99.7% positive feedback across over 24,000 unit sales.
  • Professional refurbisher with hundreds of similar electronics listings.
🛡️

Strong Buyer Protections

  • 30-day returns supported.
  • Eligible for eBay Money Back Guarantee and secure payments.
💲

Market-Driven Pricing

  • Device listed significantly below MSRP reflecting used/refurbished value.
  • Price aligns with condition and age of product.

Category Scores

Red Flags & Warnings

  • eBay’s review system can sometimes pool unrelated feedback; always check whether reviews pertain directly to the item in question.

Detailed Checks & Insights

0-100 Scale

Seller Identity Verification

Score: 95
Passed

"eBay profile contains branding, consistent store name, location, and a robust inventory."

Reason: Seller '3R Technology' is clearly listed as a verified eBay store with traceable history.

Seller Reputation/Feedback

Score: 95
Passed

"Such extensive positive feedback and sales volume are strong indicators of legitimacy."

Reason: The seller holds an outstanding 99.7% feedback score and has completed over 24,000 sales for this listing alone.

Listing/Product Consistency

Score: 90
Passed

"Product details match those of the official Microsoft model; listing photos and description meet expectations for a professional refurbisher."

Reason: The listing includes detailed specifications, clear photographs, and consistent condition notes.

Counterfeit/Scam Reports or Complaints

Score: 90
Passed

"Consumer watchdog databases and Google searches show no red flags for this seller."

Reason: No complaints or scam/counterfeit allegations about 3R Technology surfaced in buyer protection sources or consumer investigations.

Review Authenticity

Score: 90
Passed

"The lack of suspicious review patterns and the volume/tenure of positive responses lower the likelihood of manipulation."

Reason: While eBay reviews generally can be unreliable, there is no direct evidence of review manipulation or fakes for this seller.

Business/Commercial Integrity

Score: 98
Passed

"Item pricing is appropriate for the used electronics market; return policy and eBay buyer protections add confidence."

Reason: Seller offers standard payment methods, 30-day returns, and is transparent about refurbishment and item condition.

Your Next Steps

  • 1

    If purchasing, review seller feedback for recent comments on current product condition.

  • 2

    Verify that the received device matches listing details (specs, condition, included accessories). Retain photos of shipping box and device in case of dispute.

  • 3

    Contact the seller directly through eBay if you have any questions about warranty, battery health, or refurbishment details.

  • 4

    Use eBay-supported payment methods (PayPal, Venmo, credit/debit cards) for added dispute resolution options.

Key Evidence & Citations

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