Ebay Investigation Report
Report generated: Dec 1, 2025
eBay listing: New ASUS ROG Xbox Ally X - seller den624448
https://www.ebay.com/itm/357965356250Why we think so?
Short verdict: suspicious listing. The ASUS ROG Xbox Ally X is listed at $406.99 — well under known retail/MSRP (~$999), while the seller account (den624448) shows zero feedback and no store history. The item page has product images that appear across other listings and a nearly empty description. Some safeguards exist (PayPal/credit card payment options, 30‑day returns), but the combination of a large price gap, no seller reputation, and reused images makes this high‑risk. Recommendation: avoid buying until you can verify the seller (ask for tracked shipping, proof of purchase, or buy from an authorized retailer). 🛡️
Risk Insights
Price gap is the biggest single risk
- Listed at $406.99 vs known retail ~$999 for ROG Ally X models.
- Large undercuts on high‑value electronics often indicate counterfeit, stolen, or non‑existent stock.
- Verify with serial number and seller proof before paying.
Seller has no track record
- Feedback score reported as 0; no store data in the extracted profile.
- New or empty accounts are commonly used in short‑lived scam operations.
- Ask for verifiable photos and tracked shipping if you still consider the item.
Category Scores
Red Flags & Warnings
- Extremely low price compared with established retail pricing for the ROG Xbox Ally X.
- Seller 'den624448' has feedback score 0 and no visible seller storefront or feedback history.
- Sparse/empty item description and no explicit provenance (no invoice, no serial number shown).
- Product images are widely used across other listings (reverse-image matches), which can indicate image scraping from legitimate sellers or manufacturer materials.
Detailed Checks & Insights
0-100 Scale
Price anomaly vs market MSRP
Score: 10
Price anomaly vs market MSRP
Reason: Listing price is implausibly low relative to documented retail pricing for this model.
Seller feedback and account history
Score: 50
Seller feedback and account history
Reason: Seller shows zero feedback and no visible sales history.
Listing content completeness
Score: 20
Listing content completeness
Reason: Item description is empty or minimal, lacking provenance and serial number.
Image provenance / reverse image
Score: 30
Image provenance / reverse image
Reason: Images used in the listing match images found on other listings and pages.
Shipping, returns & payment safety features
Score: 60
Shipping, returns & payment safety features
Reason: Listing includes standard eBay payment methods and a 30‑day return window.
External reputation and complaints
Score: 40
External reputation and complaints
Reason: No specific complaints found for this seller, but general eBay credibility issues were noted in web search results.
Your Next Steps
-
1
Do not purchase this listing until the seller provides verifiable proof: recent photo of the device with a handwritten note including today’s date and the seller username.
-
2
Ask the seller for tracked shipping (not economy) and a serial number (S/N); verify the S/N with ASUS support before paying.
-
3
Check the seller profile page and past items directly from the seller URL; avoid sellers with feedback score 0 or hidden feedback.
-
4
Compare final price (including shipping and taxes) against major retailers (ASUS, Best Buy, Amazon) — if the gap remains >40%, treat as high risk.
-
5
If you already paid and suspect fraud, open an eBay Money Back Guarantee case and preserve all messages and screenshots.
Evidence & Citations
-
eBay listing — New ASUS ROG Xbox Ally X -120Hz Gaming Handheld - AMD Ryzen AI 1TB
Item page shows price $406.99, condition 'New', location London, UK, available quantity 10, sold quantity 0, empty detailed description, and product metadata (1 TB, 2025 model).
-
eBay seller profile — den624448
Seller page returned minimal data: feedback score reported as 0 and no store metadata or past items found in the provided evidence extract.
-
Reverse-image / Google Lens results for the listing images
Lens matches include other eBay listings and retailer pages using similar images, indicating images are reused across multiple listings rather than unique seller photos.
-
Web search context on eBay review and counterfeit issues
Search results didn't show complaints specifically about den624448 but surfaced general reports about feedback removal and counterfeit problems on eBay, which increases caution.
🕵🏻 Keep vetting
Verify if a Ebay seller is safe to buy from: detect counterfeits, fake reviews and red flags.
2 Common Ebay Scams & How To Avoid Them »Scam types: Investigate eBay electronics listings that never deliver; Spot counterfeit luxury goods online
Scam Encyclopedia »Browse platform-specific scams / red flags and see real-world encounters curated by our analysts.