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Ebay Due Diligence

Report for Eb0516

Report generated: Dec 14, 2025

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Overall Summary
Safe
  Why we think so? 

This listing is for a 'Sherma Singing Pilgrim Mug' inspired by Hollow Knight: Silksong, offered by eBay seller eb0516. The seller has a high positive feedback score (99.3%), has sold nearly 300 of this item, and is based in Little Rock, Arkansas. No authoritative reports, scam complaints, or widespread counterfeit issues have been found for this seller or this product. Pricing is slightly below the only other known legitimate option (on Etsy), but not so low as to raise immediate red flags. However, this mug appears to be unbranded, and there is no official licensing; most Hollow Knight: Silksong merchandise sold online is fan-made. The seller does not accept returns, which could be inconvenient if issues arise, but buyers remain protected by eBay's Money Back Guarantee policy for 'item not as described' or suspected counterfeit. Overall, no strong evidence suggests this listing is a scam, but as with all unlicensed fan merchandise, expect a fan-made—not official—product. 🛡️

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
82%

Risk Insights

👍

Strong Seller Reputation

  • 99.3% positive feedback
  • Nearly 300 mugs sold
  • No scam or counterfeit complaints
🎨

Buyer's Risk: Fan-Made, Unbranded Item

  • Product is not officially licensed merchandise
  • Listing clearly unbranded and likely fan art
  • Low risk of outright scam, but not a "genuine" Hollow Knight product
↩️

Return Policy

  • No seller-accepted returns
  • Rely on eBay Money Back Guarantee for 'not as described'
  • Platform protections still apply

Contradictory Signals

While seller reputation is good, zero returns and unofficial merchandise nature could disappoint buyers seeking official products or flexible returns.

Signal A: Strong seller feedback with no scam complaints found

Signal B: Does not accept returns and product is unbranded

Category Scores

Red Flags & Warnings

  • Product is listed as 'unbranded,' and no Hollow Knight: Silksong official mugs are known to exist; expect a fan-made item, not officially licensed.
  • Seller does not accept returns, meaning any post-sale issues must be handled through eBay's protection, not with the seller directly.

🔎 Detailed Checks & Analysis

Seller reputation and account history

Score: 90/100
Passed

"Long sales history and positive feedback profile are strong signs the seller is established and low-risk."

Reason: The seller has a 99.3% positive feedback score on eBay and nearly 300 sales of this item without any history of scams or disputes.

Review and feedback authenticity

Score: 85/100
Passed

"No watchdog or independent complaints reference eb0516 for manipulation, which supports authenticity."

Reason: External sources and feedback analysis reveal no patterns of fake reviews or complaints about fake/counterfeit products.

Product legitimacy and risk of counterfeiting

Score: 60/100
Passed

"No official Hollow Knight mugs exist, but fan-made goods are common for this type of video game property; the price and presentation are reasonable."

Reason: Product appears fan-made and unlicensed, but this is typical for Hollow Knight mugs. No signs point to it being misleading or counterfeit.

Listing content and transparency

Score: 75/100
Passed

"Shipping cost and terms are standard; no signs of evasive or suspicious listing language."

Reason: Clear product images, realistic description, and the seller clearly lists the item as unbranded.

Business/return policy alignment with platform norms

Score: 70/100
Passed

"Buyers are still protected if the item is misrepresented but can't return for buyer's remorse."

Reason: Seller does not accept returns, which is less consumer-friendly, but is allowed and eBay's Money Back Guarantee still applies for items not as described.

Legal and licensing compliance

Score: 60/100
Failed

"Risk is low for buyers, but be aware this is not a licensed item from Team Cherry."

Reason: Listing is for unbranded, likely unofficial merchandise using a video game character, which is common but technically a gray area legally.

Your Next Steps

  • 1

    If you purchase, pay only through eBay-approved methods (PayPal, Venmo, card) to maintain buyer protection.

  • 2

    Review the seller’s feedback profile before purchase, noting any negative comments related to quality or delivery.

  • 3

    If issues arise (e.g., item not as described, suspected fake), open an 'item not as described' case via eBay promptly to access the Money Back Guarantee.

Evidence & Citations

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