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Investigation & Evidence Report

Generated on Jan 16, 2026

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eBay Seller/Product Listing: rethomes – Sony WH-1000XM4 Headphones

https://www.ebay.com/itm/257310499124
Geo: Houston, Texas, United States
Website: Site icon
Category: Ebay
Recommendation
Avoid
Overall Summary
Scam
  Why we think so? 

This listing offers Sony WH-1000XM4 headphones from the eBay seller "rethomes" at $149.99 MXN, located in Houston, Texas. While the product page includes clear images, a full specifications list, and new-item labeling, there are concerning gaps: the seller has a feedback score of zero and no public store reputation, which is highly unusual after 75 recorded sales. The price is far below typical market value for this model—legitimate sellers in Europe list prices between 101€ and 299€, yet 149.99 MXN (~$9 USD) is not realistic. The listing mentions "No returns," further limiting buyer protection. There is no public evidence linking "rethomes" to fake reviews or counterfeits, but these risk signals outweigh the positives. 🛑 Verdict: This listing is exceptionally risky, with multiple red flags suggesting either a scam or counterfeit risk. Use extreme caution and avoid purchasing unless clear, independent verification appears.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
15%

Risk Insights

🚩

Unrealistic Pricing

  • Listed price ($149.99 MXN ≈ $9 USD) is >90% below normal range for new Sony WH-1000XM4.
  • Such underpricing is extremely rare for authentic stock.
❗

No Verified Feedback for High Seller Volume

  • Seller has 0 feedback despite 75 units sold.
  • Established sellers always accrue feedback quickly at this volume.
⚠️

No Returns Accepted

  • Sellers not offering returns on high-risk electronics give buyers little recourse.
  • Standard eBay protection is undermined in these cases.

Category Scores

Red Flags & Warnings

  • Zero feedback score after 75 claimed sales is a major inconsistency that strongly indicates non-genuine or fake transactions.
  • The listing price is over 90% below even the lowest legitimate offers found in online price searches—suggesting either a bait-and-switch or counterfeit scam.
  • Seller does not accept product returns, removing standard buyer protection against non-delivery or fakes.
  • No seller badges, no verified store infrastructure, and no sales history on their eBay profile page, which are key trust indicators.

Detailed Checks & Insights

0-100 Scale

Seller has established eBay feedback history (positive rating, high volume, detailed feedback)

Score: 50
Failed

"A real seller with this sales volume should have accumulated reviews; the lack of any hints at fake or manipulated activity."

Reason: Seller feedback is zero despite 75 recorded sales—highly abnormal and a key scam indicator.

Listing price is plausible and within reasonable range for item type and condition

Score: 50
Failed

"Such underpricing is almost never legitimate, especially for high-end brands like Sony."

Reason: Price is drastically below all reputable sources; Sony WH-1000XM4 headphones rarely sell new for under $100, let alone $9.

Listing contains original product images, specs, and non-vague description

Score: 50
Passed

"The images and technical specs match up with official Sony product descriptions."

Reason: Several unique photos and specifications suggest effort in presenting a real product; but possible photo theft cannot be ruled out.

Seller profile and store show long-term, legitimate commercial presence

Score: 10
Failed

"Trustworthy eBay merchants invest in their profiles and earn badges over time; this account lacks those indicators."

Reason: No filled-out store, seller badges, or extended sales or feedback history present.

Return, shipping, and payment policies offer standard consumer protection

Score: 20
Failed

"Most reliable eBay listings for pricey items include a minimum 30-day return policy."

Reason: Seller offers no returns, reducing standard eBay or consumer recourse for fake products or non-arrival.

External web search finds positive history (no scam/counterfeit/complaint reports)

Score: 30
Failed

"The absence of complaints is not proof of legitimacy if no positive history can be found either."

Reason: No public scam reports were found, but also no evidence supporting the seller's authenticity or positive reputation.

Listing details (location, fulfillment, product specs) are coherent and normal

Score: 60
Passed

"There are no obvious mismatches in stated location, features, or technical descriptions."

Reason: Listing location (Houston, TX), product specs, and shipping/payment methods appear internally consistent.

Your Next Steps

  • 1

    Do not purchase from this listing; seek out sellers with high feedback (98%+), transparent sales records, and legitimate pricing.

  • 2

    If you want a Sony WH-1000XM4, cross-check the seller's profile on eBay by looking for badges, extensive feedback, and store activity.

  • 3

    If you have already purchased: file a complaint/dispute with eBay immediately and contact your payment provider to block or reverse charges.

  • 4

    Consider reporting this listing to eBay as suspicious for further investigation.

Key Evidence & Citations

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