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Ebay Investigation Report

Report generated: Dec 21, 2025

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EXBOX-AUS / eBay Listing for Sennheiser Momentum 4 Wireless Headphones

https://www.ebay.com.au/itm/176739427139
Geo: Australia
Website: Site icon
Category: Ebay
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

This listing offers Sennheiser Momentum 4 Wireless Over-Ear Noise Cancelling Headphones from eBay seller EXBOX-AUS for AUD 259. The item is described as 'used - like new' with original packaging and accessories. EXBOX-AUS maintains a near-perfect 99.9% feedback score. There is no evidence of counterfeit products or fake reviews in public records tied to this seller. The listing has over 1,900 units sold, 19 recent reviews averaging 4.9 stars, and typical payment protections are available (PayPal, credit card, Google Pay). The price is reasonable compared to global markets for used units. The seller does not accept returns, and inventory is currently sold out. Based on the evidence, this seller and listing appear legitimate and reliable, but always check physical condition and be aware of the no-return policy. 🛡️

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
94%

Risk Insights

✅

Strong Seller Reputation

  • 99.9% positive feedback on eBay.
  • Over 1,900 units of this product sold.
  • No counterfeit or scam complaints identified.
⚠️

No Returns Accepted

  • Buyers must rely on eBay's buyer protection for issues.
  • Common policy on used/pre-owned items.

Category Scores

Red Flags & Warnings

  • No returns accepted. This is standard for used items but limits buyer recourse if the item is not as described.

Detailed Checks & Insights

0-100 Scale

eBay seller feedback and complaint history

Score: 99
Passed

Reason: EXBOX-AUS has a 99.9% feedback score on eBay and no documented history of fraud, fake reviews, or counterfeit goods.

eBay product listing and consistency

Score: 95
Passed

Reason: The listing clearly describes the product as used and includes original packaging. Product images align with official Sennheiser visuals.

Market price compared to other legitimate sellers

Score: 90
Passed

Reason: Price (AUD 259) matches market rates for used units and does not trigger underpricing red flags.

Return and buyer protection policy

Score: 60
Failed

Reason: The listing says no returns are accepted, which can be risky, but eBay and PayPal offer payment protection for items not as described.

External complaints or scam flags

Score: 92
Passed

Reason: Searches of scam reports, fake review complaints, and eBay forums found no red flags about EXBOX-AUS.

Your Next Steps

  • 1

    Review product photos and seller notes for signs of wear or missing components.

  • 2

    Check the eBay listing's detailed feedback and review thread for recent buyer comments.

  • 3

    Save a copy of your transaction and communication in case any disputes arise.

  • 4

    If condition or authenticity issues arise, use eBay's Money Back Guarantee promptly.

Evidence & Citations

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