Amazon Investigation Report
Report generated: Dec 2, 2025
YY Wireless (Amazon Seller) – Samsung Galaxy Watch 5 Pro 45mm LTE (ASIN: B0DQ9MB3GV)
https://www.amazon.com/gp/product/B0DQ9MB3GV/ref=ox_sc_act_title_1?smid=A31G8YJZ1LFU8F&psc=1
 Why we think so?Â
🚩 YY Wireless (also known as Bayshine Trading Inc) operates a high-volume Amazon storefront, specializing in refurbished and renewed electronics, including the Samsung Galaxy Watch 5 Pro 45mm LTE. While the seller’s Amazon metrics show robust sales—over 2,000 Amazon reviews in the past year and an average star rating of 4.5—it’s important to weigh these figures against a disturbing pattern reported outside Amazon: repeated allegations of scams, return/refund manipulation, false advertising, and sale of carrier-locked or non-authentic devices. Notably, Trustpilot and BBB show many complaints citing items not as advertised, questionable return denials, and inconsistent customer service. Pricing for the featured watch is sharply lower than Samsung’s official store, raising both deal appeal and suspicion. Amazon’s fulfillment and return policy provide some buyer protection, but purchasing from YY Wireless should be approached with caution due to credible historic risks.
Risk Insights
High Complaint Volume
- Trustpilot and BBB list many recurring complaints involving scams and misrepresentation.
- Pattern includes return denials despite tracking, locked phones mis-sold as unlocked.
Amazon Protections Apply
- Fulfilled by Amazon includes A-Z Guarantee and Amazon return handling.
- Act quickly if anything is wrong—Amazon’s processes are time-limited.
Suspiciously Low Pricing
- Offered price is less than half manufacturer list price for the model.
- Great for bargains, but often a warning sign for gray-market or non-genuine goods.
Category Scores
Red Flags & Warnings
- Documented cases of product misrepresentation, especially unlocked status and device condition.
- Numerous credible reports of return/refund denials and unresponsive service (BBB, Trustpilot).
Detailed Checks & Insights
0-100 Scale
Amazon product details and pricing are consistent with legitimate listings.
Score: 60
Amazon product details and pricing are consistent with legitimate listings.
"Drastic price gap to authorized sellers raises concern; photos and specs are typical, but this is often the case for counterfeit or gray-market items too."
Reason: Price is abnormally low versus official sources; key specs and details match Samsung documentation, but condition (brand new vs renewed) and authenticity may not be guaranteed.
Seller profile transparency, history, and verified business metrics.
Score: 40
Seller profile transparency, history, and verified business metrics.
"Over 13,500 Amazon reviews, 4.5 average in past year, but many negative experiences off-platform and use of alternate business names."
Reason: Seller operates under multiple names, with a known record of serious complaints on BBB and Trustpilot, including for misrepresentation and denied returns.
Review authenticity and product feedback.
Score: 35
Review authenticity and product feedback.
"Amazon electronics is a category with known review fraud, and external reviews show consumers report different realities than Amazon’s ratings suggest."
Reason: Although Amazon reviews are mostly positive and verified, volume and product type (refurbished electronics) make manipulation plausible. Off-Amazon complaints outweigh on-platform positives.
Product consistency, model identification, and counterfeit signals.
Score: 55
Product consistency, model identification, and counterfeit signals.
"Specs and visuals are correct, but low price and seller track record mean risk of gray-market or altered goods (e.g., carrier-locked or not truly new)."
Reason: Listing details match real Samsung Watch 5 Pro specs, yet seller’s history and price undercut suggest possible gray market or misrepresented inventory. Prior complaints about carrier locks/non-original packaging remain relevant.
Fulfillment and return policies.
Score: 70
Fulfillment and return policies.
"Amazon’s A-Z Guarantee adds a safety net, but pattern of returns disputes (seller denies receipt/claims damage) still present risk so buyer vigilance is needed."
Reason: Amazon itself fulfills the order and offers robust return/refund protections; buyer must act promptly if issues arise.
No external scam/counterfeit reports or manipulation complaints.
Score: 30
No external scam/counterfeit reports or manipulation complaints.
"Reports are recent, persistent, and come from highly credible complaint aggregators."
Reason: There are multiple public, well-documented accusations of return scams, misrepresentation, and product tampering/counterfeit risk from this seller.
Your Next Steps
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1
If purchasing, use a credit card for strongest chargeback protection.
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2
Carefully inspect the item on receipt. Do not discard packaging.
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3
Test all advertised features. Check if device is truly new/unlocked and matches US specs.
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4
If issues arise, initiate Amazon’s A-Z Guarantee claim promptly (within Amazon’s 30-day window).
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5
Read recent verified purchase reviews for similar products from this seller.
Evidence & Citations
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YY Wireless Trustpilot Reviews
Multiple allegations of misrepresented products and poor service.
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BBB Complaints: Bayshine Trading Inc
Pattern of locked phones being sold as unlocked and denied refunds.
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Amazon Seller Profile – YY Wireless
Shows recent high ratings and high sales volume, but does not address off-Amazon conduct.
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