Local Store Investigation Report
Report generated: Dec 4, 2025
Maxpro LLC (PowersportsMax.com)
https://www.google.com/maps/place/data=!3m1!4b1!4m2!3m1!1s0x80c2d08ad5a38aed:0x62b92d6b8ec9bc1bWhy we think so?
Maxpro LLC, operating as PowersportsMax.com, is a California-based business that sells powersports vehicles and parts. The company is active and properly registered, with a business address at 9448 Rush St, South El Monte, CA. However, its public reputation is poor. Google Maps reviews average just 2 stars from almost 400 reviewers, and the Better Business Bureau gives it an "F" rating, citing nearly 50 complaints in three years, with many going unanswered. Recurring issues reported include defective products, extremely poor customer service, and difficulty obtaining refunds or repairs. In 2025, Maxpro LLC was fined $50,000 by Louisiana authorities for unlicensed vehicle sales. While some customers report positive experiences, the negative feedback is widespread and consistent, with many users advising others to avoid the company. The website and physical operation appear genuine—not an outright scam—but ongoing consumer, regulatory, and quality problems make this business high-risk for buyers. 🛑
Risk Insights
Active legal company (but troubled)
- Registered CA LLC (since 2011), not an impersonator
- Fined in 2025 for selling vehicles without a license
- Owns legitimate trademarks for PowersportsMax brand
Intense volume of customer complaints
- Nearly 50 BBB cases (many unresolved); 2-star average rating from ~400 reviewers
- Recurring claims of defective, unsafe, or misrepresented products
- Customer service widely described as unresponsive
Genuine business operation—not a scam site
- Domain is not flagged by Google Safe Browsing or crypto scam lists
- Business has a visible warehouse (not just a mailbox)
- Some customers have positive fulfillment experiences
Category Scores
Red Flags & Warnings
- Dozens of unresolved consumer complaints, fines for unlicensed sales, and lawsuits over warranty and refund refusals are documented.
Detailed Checks & Insights
0-100 Scale
Business registration and licensing
Score: 95
Business registration and licensing
Reason: Maxpro LLC is registered and in good standing in California, with a clear principal address. The business has also registered trademarks for its brands.
Google Maps and reputation/reviews
Score: 20
Google Maps and reputation/reviews
Reason: Heavy volume of recent negative reviews and lasting 2-star rating show chronic product and support issues.
Legal and regulatory record
Score: 25
Legal and regulatory record
Reason: Recent $50,000 state fine and recurring small claims litigation point to violations and unresolved disputes.
Website authenticity and technical checks
Score: 90
Website authenticity and technical checks
Reason: Domain is long-standing, secure (valid SSL), and not present on scam or phishing lists.
Content accuracy and contact accessibility
Score: 60
Content accuracy and contact accessibility
Reason: While contacts are published and match state records, customer experience shows a pronounced failure to provide effective support.
Product/Service compliance with safety rules
Score: 50
Product/Service compliance with safety rules
Reason: Several complaints allege youth vehicles do not meet federal/state safety disclosure or regulation requirements.
Your Next Steps
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1
If you are considering buying from Maxpro LLC or PowersportsMax.com, research recent reviews and BBB complaints before proceeding.
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2
Avoid purchasing youth vehicles or products needing legal documentation unless you can independently verify compliance and support.
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3
If you have unresolved issues with this business, document your case carefully and consider filing a BBB complaint or pursuing small claims court.
Evidence & Citations
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Maxpro LLC - BBB profile
Details on complaint history, BBB rating, and resolved/unresolved grievances.
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Louisiana Motor Vehicle Commission Minutes (May 2025)
Official record of $50,000 regulatory fine for Maxpro LLC.
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Google Maps Listing for Maxpro LLC
Review scores and business details. See raw listing for negative user experiences.
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California Business Registry – Maxpro LLC
Registration and good standing status.
🕵🏻 Keep vetting
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