Zone Pest Solutions (Local Store) Investigation & Evidence Report
Generated on Jan 18, 2026
Zone Pest Solutions
https://www.google.com/maps/place/data=!3m1!4b1!4m2!3m1!1s0x88f5befb90a6e3c5:0x2a0d4ea3db77daa0Why we think so?
Zone Pest Solutions is a well-established, family-owned pest control and HVAC service provider based in Buford, GA. The company has been in business since 1996 and operates under Zone Home Solutions, LLC, led by president Greg Holley (who also serves as president of the Georgia Pest Control Association). Zone Pest Solutions boasts robust public credentials including an A+ Better Business Bureau rating and is certified as an NPMA Quality Pro member. Customer satisfaction is notably high—Zone averages a 4.8-star rating from 189 Google reviews and over 2,500 five-star ratings across major platforms. Reviews consistently highlight the professionalism and expertise of their technicians, responsive customer service, and transparency in pricing. The company addresses complaints directly and demonstrates a strong record of making things right when rare service issues occur. Website security checks and external web safety scans (including Google Safe Browsing and crypto scam lookups) found no digital risks or signs of fraud. The Zone Pest website uses valid up-to-date SSL and shows no blacklist flags. No trademark or business name conflicts were found. Overall, Zone Pest Solutions stands out for reliability, transparency, and operational legitimacy. 🛡️
Risk Insights
Local Favorite with High Trust Scores
- 4.8-star Google rating from 189 reviewers
- Over 2,500 five-star reviews across platforms
- A+ BBB accredited since 1997
Proven Leadership & Verified Ownership
- Owned by Greg Holley, state association president
- Registered as Zone Home Solutions, LLC (since 1996)
- Full ownership and licensing transparency
Technical Safety Up to Standard
- Current SSL and DNS records verified
- No blacklist or scam warnings
- Official website is secure
Exemplary Complaint Resolution
- Very few complaints for business size
- Proactive response and issue resolution
- Transparent policies and warranties
Category Scores
Red Flags & Warnings
- One documented complaint involved a brief miscommunication about the number of bait boxes installed. The company acknowledged and resolved the issue promptly.
Detailed Checks & Insights
0-100 Scale
Google Maps listing matches business address, phone, and website
Score: 100
Google Maps listing matches business address, phone, and website
"No inconsistencies found between public records and the business's online presence."
Reason: Address (4922 Summer Oak Dr, Buford, GA), phone (+1 770-904-5432), and website all align across Google, the company site, BBB, and other trusted sources.
Ownership, licensing, and business registration are public and verifiable
Score: 100
Ownership, licensing, and business registration are public and verifiable
"No evidence of hidden or ambiguous ownership or fake registrations."
Reason: President Greg Holley is listed on multiple authoritative platforms (BBB, company site, industry associations), company is active as Zone Home Solutions, LLC.
No evidence of scam, fraud, or legal disputes in news or review sites
Score: 98
No evidence of scam, fraud, or legal disputes in news or review sites
"Company demonstrates transparent response to critique and rare error correction."
Reason: No verified scam or legal actions found; over 2,500 five-star ratings present, and complaints are rare and resolved.
Technical trust: SSL, DNS, Safe Browsing, crypto scam checks
Score: 97
Technical trust: SSL, DNS, Safe Browsing, crypto scam checks
"No digital hygiene issues detected."
Reason: All web/digital trust checks pass: current SSL certificate, no blacklists, valid domain config.
Trademark or name conflicts (USPTO/search)
Score: 98
Trademark or name conflicts (USPTO/search)
"Reduces impersonation or business confusion risk."
Reason: No active or pending federal trademark conflicts found for 'Zone Pest Solutions' at USPTO.
Business operational status (open/closed, recent activity)
Score: 100
Business operational status (open/closed, recent activity)
"No evidence of closure, inactivity, or abandonment."
Reason: Business is actively operating, with updated opening hours and frequent customer reviews as recent as 2 months ago.
Your Next Steps
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1
If you're considering a service, confirm details directly via the company's official website (https://www.zonepest.com) or phone (+1 770-904-5432), matching to the listed Google address.
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2
For unusually large contracts, you may request written estimates or review the company's "Make it Right Guarantee" for extra peace of mind.
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3
Address and business hours should match the Google Maps listing (4922 Summer Oak Dr, Buford, GA 30518; Mon–Sat 8AM–7PM, Sun 9AM–5PM).
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4
If any red flags or discrepancies appear in communications, do not share sensitive data until confirming credentials through official sources.
Key Evidence & Citations
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Zone Pest Solutions: Customer Reviews & Ratings
⤷ Direct feedback from local customers shows high satisfaction with both pest control and HVAC services. The company consistently responds to both positive and negative reviews.
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Better Business Bureau: Zone Home Solutions, LLC
⤷ BBB profile confirms A+ rating, family ownership, and long-term accreditation. Also lists corporate officers and complaint response history.
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Official Site: Zone Pest Solutions
⤷ Website is secure, up to date, and free from alerts on all major cyber risk databases.
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HomeAdvisor Reviews - Zone Pest Solutions
⤷ HomeAdvisor aggregates over 2,500 five-star reviews, with transparent company responses to the rare negative experience.
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