Ztrip.com (Domain) Investigation Report
Generated on Feb 20, 2026
Why we think so?
zTrip.com is a U.S.-based ride-hailing and taxi booking service with about 162,000 monthly visits, mostly from the United States. The site uses secure HTTPS and Cloudflare for protection and loads quickly. It integrates technology like WordPress and Google Analytics and is hosted via GoDaddy. The company's name "ZTRIP" is registered as a live trademark owned by WHC ZTRIP, LLC and related entities. The domain has valid SSL certificates and is not listed on crypto or phishing blacklists. However, multiple customer complaints report issues including frequent no-shows, late pickups, overcharging, and poor customer support. Drivers have sued the company in 2025 alleging unpaid overtime and unfair fees. zTrip has a physical presence in Colorado with a Google rating of 2.3 from 18 reviews. News articles report expansions and partnerships, but also reveal ongoing legal disputes with drivers.
Risk Insights
Valid Business and Technology Setup
- Domain registered and secured with GoDaddy and SSL certificates.
- Trademark for ZTRIP confirms branding legitimacy.
- Uses Cloudflare and modern web tech ensuring site integrity.
Operational and Reputation Concerns
- Multiple reports of no-shows and late or missing rides.
- Employees have sued alleging unpaid wages and misclassification.
- Local Google reviews are below average at 2.3 stars.
Category Scores
Red Flags & Warnings
- Multiple customer complaints over several years for poor service reliability and unhelpful support.
- Lawsuits by drivers alleging unpaid wages and unfair fees indicate potential ethical and legal risks.
- Low Google review rating (2.3) for physical locations reflects significant dissatisfaction.
Detailed Checks & Insights
0-100 Scale
Domain Registration and SSL
Score: 80
Domain Registration and SSL
"Registrar is reputable; SSL valid from Feb to May 2026 supports secure traffic."
Reason: Domain is registered via GoDaddy and uses valid SSL certificates.
Trademark Verification
Score: 75
Trademark Verification
"Ownership by WHC ZTRIP, LLC and related entities confirms business legitimacy."
Reason: Company has registered live trademarks for 'ZTRIP'.
Website Technical Quality
Score: 70
Website Technical Quality
"Integration of Cloudflare, HTTPS, WordPress CMS, and analytics tools."
Reason: Modern web technologies and security infrastructure are used.
Traffic and Engagement Data
Score: 60
Traffic and Engagement Data
"Monthly visits ~162,000; bounce rate 34%; pages per visit nearly 5."
Reason: Site shows steady US-based traffic and engagement metrics.
Blacklist and Safe Browsing Status
Score: 85
Blacklist and Safe Browsing Status
"No risks found in Google Safe Browsing or crypto scam databases."
Reason: No blacklisting from common scam or phishing monitors.
Customer and Driver Reputation
Score: 35
Customer and Driver Reputation
"Sustained negative feedback across multiple review sites and news reports."
Reason: Numerous complaints on no-shows, poor service, and driver lawsuits exist.
Physical Location and Local Reviews
Score: 40
Physical Location and Local Reviews
"Only 18 reviews with aggregated 2.3 rating hints at service issues."
Reason: Google reviews average low rating with multiple complaints.
Your Next Steps
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1
Exercise caution if using zTrip services or booking rides through the app especially in less-covered areas.
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2
Verify driver arrival and payment details carefully to avoid unexpected charges or no-shows.
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3
Monitor news and legal developments related to zTrip's lawsuits and driver disputes for ongoing risk assessment.
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4
Consider alternative ride services with higher customer satisfaction ratings.
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5
If issues arise, document interactions and contact customer service, noting reported unresponsiveness.
Key Evidence & Citations
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Website and technology profile for ztrip.com
⤷ Technical infrastructure shows professional setup with Cloudflare and HTTPS.
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Traffic and engagement statistics for ztrip.com
⤷ Monthly visits about 162k; dominant US traffic.
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Trademark registration records for ZTRIP
⤷ Multiple live trademarks held by WHC ZTRIP, LLC and related companies.
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Customer and driver complaints on public forums and reviews
⤷ Reports of unreliable service and employment disputes.
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Google Maps business listing for Ztrip transportation
⤷ Physical location in Colorado with low user rating (2.3).
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