Zomato.com (Domain) Investigation Report
Generated on Feb 9, 2026
Why we think so?
Zomato.com is India's leading food delivery and restaurant discovery platform, attracting about 17 million monthly visitors, primarily from India. The site uses well-known hosting and analytics technologies like Amazon AWS, Akamai, and Google Analytics, indicating robust infrastructure. It holds a valid SSL certificate issued by Amazon, and its domain is well-established since 2006. Several corporate trademarks associated with Zomato are registered in India, underscoring a legitimate brand presence. The company has a wide range of verified contact emails and active social media channels. Public reviews report mixed user experiences, including praise for delivery speed and variety but also common complaints about order accuracy and customer service. Multiple lawsuits and regulatory probes have occurred mostly in India, focusing on vendor payments, competition issues, and service practices. No indications of phishing or crypto scam links were found, and Google Safe Browsing reports no threats related to this domain.
Risk Insights
Established and Legitimate Brand
- Domain registered in 2006 with reputable registrar
- Active trademark registrations for "Zomato" in India
- Multiple official contact emails and social media accounts
High Traffic and Professional Infrastructure
- ~17 million monthly visitors mostly from India
- Uses trusted CDNs and analytics tools like Akamai and Google Analytics
- Maintains up-to-date SSL certificate valid through 2027
User Feedback Highlights Service Quality Issues
- Common complaints on delivery delays and order inaccuracies
- Some refund and customer service dissatisfaction reported
- No broad scam or phishing evidence found
Category Scores
Red Flags & Warnings
- Multiple user complaints related to delivery delays, wrong orders, refund processing issues, and poor customer service
- Ongoing lawsuits and regulatory scrutiny in India regarding business practices and platform accountability
Detailed Checks & Insights
0-100 Scale
Domain age and WHOIS data
Score: 90
Domain age and WHOIS data
"This long-standing registration indicates legitimacy and reduces risk of scam."
Reason: Domain was registered in 2006 and is maintained by a reputable registrar with stable DNS servers
Web traffic and user metrics
Score: 80
Web traffic and user metrics
"Strong user engagement supports reliability of the domain as a valid service platform."
Reason: High monthly visits (~17 million) mainly from India; traffic sources consistent with a popular consumer site
Technology stack and infrastructure
Score: 75
Technology stack and infrastructure
"No suspicious or low-quality technology usage detected."
Reason: Use of established technologies like Akamai CDN, Amazon hosting, and Google Analytics suggests professional management
Contact information presence
Score: 85
Contact information presence
"Availability of diverse contact channels supports transparency and business validity."
Reason: Several verified contact emails and social media accounts are publicly available
Trademark registration status
Score: 70
Trademark registration status
"Trademark ownership supports brand legitimacy and reduces impersonation risk."
Reason: Multiple trademarks filed in India for Zomato brand, though some were abandoned, a key trademark remains live
Blacklist and phishing status
Score: 90
Blacklist and phishing status
"No technical or security red flags found that would suggest phishing or malware risks."
Reason: No presence on crypto scam blacklists and no threats detected by Google Safe Browsing
Public user feedback and scam reports
Score: 60
Public user feedback and scam reports
"While operational issues are present, no conclusive scam evidence undermines domain safety."
Reason: Mixed reviews with frequent complaints on delivery and customer service, but no large-scale scam proven
Your Next Steps
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1
Use the official app or website to order food, confirming restaurant reviews separately.
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2
Be aware of mixed user reviews on delivery and customer service; proceed with standard caution.
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3
Follow up on any order disputes promptly using provided customer support contacts.
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4
Check for updates on regulatory or legal developments affecting service in your region.
Key Evidence & Citations
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SimilarTech domain analysis for zomato.com
⤷ Detailed technology and traffic profile
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SimilarWeb analytics for zomato.com
⤷ Traffic volume, geography, and engagement data
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WHOIS and SSL certificate details for zomato.com
⤷ Domain registration and security info
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USPTO trademark search results for 'ZOMATO'
⤷ Shows trademark registrations and their status
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Zomato scam reports and user complaints overview
⤷ Includes common complaints and scam allegations
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Crypto Scam Sniffer report for zomato.com
⤷ Domain not blacklisted for crypto scams
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Google Safe Browsing status for zomato.com
⤷ No risk detected by Google Safe Browsing
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