Zola.com (Domain) Investigation Report
Generated on Jan 30, 2026
Why we think so?
Zola.com is a well-established wedding planning and e-commerce platform with over 12.5 million monthly visits as of December 2025, mainly from the U.S. It offers diverse tools, registries, and vendor services. The domain is secure (SSL valid through mid-2026), registered with GoDaddy since 1993, and uses Amazon's DNS services. Multiple verified company emails and social media profiles indicate solid operational legitimacy. However, user reviews reveal mixed experiences. Couples praise its intuitive wedding website builder and checklist features, while some report issues with stock availability, customer support, and registry fund withdrawals. There was a confirmed cyberattack in 2022 affecting user accounts, but no ongoing scam listings or phishing risks are detected. A 2022 ADA lawsuit alleges the site lacks accessibility for visually impaired users, but other legal issues are limited. Overall, Zola.com shows strong business validity with caution advised regarding customer service and fund withdrawal challenges.
Risk Insights
Domain and Security Info 🛡️
- Registered since 1993 via GoDaddy
- SSL valid through 2026 from Amazon RSA
- No blacklist or phishing flags
User Feedback Highlights
- Positive use of wedding planning tools
- Complaints of customer service and fund withdrawal
- Cyberattack in 2022 affected some users
Legal Considerations
- 2022 ADA lawsuit for site accessibility
- No evidence of fraudulent intent
- Maintain cautious usage
Category Scores
Red Flags & Warnings
- Numerous customer complaints about registry fund withdrawals and customer service responsiveness.
- Past cyberattack in 2022 led to theft from user accounts.
- ADA accessibility lawsuit indicates legal compliance gaps.
Detailed Checks & Insights
0-100 Scale
Domain Age and Registrar Reputation
Score: 90
Domain Age and Registrar Reputation
"Early registration date and reputable registrar reduce risk."
Reason: Domain registered in 1993 via GoDaddy, indicating long establishment.
Traffic Volume and Sources
Score: 90
Traffic Volume and Sources
"Strong, stable traffic patterns typical of legitimate sites."
Reason: Consistently high monthly visits (~12.5 million) driven mainly by direct and search traffic.
SSL Certificate Validity
Score: 90
SSL Certificate Validity
"Proper SSL configuration enforces secure communication."
Reason: Valid SSL issued by Amazon RSA, valid through June 2026.
Blacklist and Scam Listing Checks
Score: 90
Blacklist and Scam Listing Checks
"Absence from scam/blacklist sources is a strong positive."
Reason: No blacklisting detected on crypto scam or Google Safe Browsing databases.
Ownership and Contact Transparency
Score: 85
Ownership and Contact Transparency
"Clear contact points reflect organizational transparency."
Reason: Multiple verified company emails and profiles show active legitimate operation.
User Reviews and Reputation
Score: 50
User Reviews and Reputation
"Complaints about refunds and support require caution."
Reason: Mixed user reports with frequent customer service and stock issues.
Legal and Compliance Issues
Score: 50
Legal and Compliance Issues
"Ongoing legal and security concerns lower trust moderately."
Reason: Pending ADA lawsuit and past cyberattack reported.
Your Next Steps
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1
If using Zola.com, monitor your transactions and registry fund transfers carefully.
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2
Consider contacting customer support through verified emails for issues.
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3
Check BBB and independent reviews for updated user experiences.
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4
Follow cybersecurity best practices to protect your account due to past hacking incidents.
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5
For accessibility concerns, verify if accommodations fit your needs or consult legal advice if affected.
Key Evidence & Citations
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SimilarWeb analytics for zola.com
⤷ Traffic data showing strong and stable monthly visitor numbers.
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WHOIS and SSL info for zola.com
⤷ Domain registration details and SSL certificate validity.
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Website Contact Emails and Social Media Profiles
⤷ Multiple verified contact points for business communication.
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Crypto Scam Sniffer Scan for zola.com
⤷ No listing on crypto scam blacklist.
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Google Safe Browsing Status
⤷ No detection of phishing or malware.
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News about Zola's 2022 cyberattack
⤷ Confirmed past security breach impacting users.
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User Complaints and Reviews Summary
⤷ Detailed user complaints about customer service and withdrawal issues.
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ADA Lawsuit Against Zola.com
⤷ Pending lawsuit alleging accessibility violations.
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Google Places Listing for Zola
⤷ Physical address and contact details with moderate reviews.
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