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Investigation & Evidence Report

Generated on Jan 10, 2026

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Zennya.com is a Philippine-based health and wellness service offering home visits for massage, medical tests, and telehealth consultations, mainly serving Metro Manila users. The site sees about 17,000 monthly visits with strong search and direct traffic sources. The platform runs on reputable technologies, uses secure hosting via Cloudflare, and has a valid SSL certificate. Official contacts including emails and social media links are publicly available. The company holds a registered trademark in the US and maintains a physical location with local user ratings averaging 3.8 stars from 63 reviews. Public news highlights funding success and service delivery growth since 2016. User reviews praise service quality and convenience but also report recurring app issues, payment problems, and customer support delays. There are no indications of scams or fraud, but users should expect some risk around operational reliability.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
78%

Risk Insights

⚠️

Operational Challenges Impact User Experience

  • App issues cause booking and usability problems.
  • Payment errors and delays block service access.
  • Customer support often slow or ineffective.
🛡️

Legitimate Business Infrastructure

  • Secure hosting and SSL ensure safe connections.
  • Registered trademark and official contacts reduce brand risk.
  • Local business listing confirms active presence.

Category Scores

Red Flags & Warnings

  • Multiple users report app glitches, payment declines, and delayed customer support.

Detailed Checks & Insights

0-100 Scale

Domain and Traffic Check

Score: 80
Passed

"Reputable technology use and moderate traffic indicate a legitimate operation with expected infrastructure."

Reason: The domain has steady monthly traffic (~17K visits) primarily from the Philippines, with a valid SSL certificate and Cloudflare CDN.

Ownership and Trademark Verification

Score: 85
Passed

"Registered trademark and public contacts reduce risk of brand impersonation or fraud."

Reason: Zennya holds a live US-registered trademark and provides verifiable contact information and social profiles.

Safety and Blacklist Status

Score: 90
Passed

"No known technical threats or blacklisting found, indicating safe domain status."

Reason: No flags detected from Google Safe Browsing or crypto scam blacklists.

User Reviews and Reputation

Score: 50
Failed

"Recurring operational issues increase risk of negative experience despite legitimate business."

Reason: User feedback shows good service quality, but also many complaints about app crashes, payment issues, and poor customer support.

Legal and Dispute Presence

Score: 80
Passed

"Adequate legal structuring and no public litigation support legitimacy."

Reason: No lawsuits found in major databases, and the company has detailed terms including dispute resolution clauses.

Your Next Steps

  • 1

    If you consider using zennya.com, start with a low-cost service to test reliability and support responsiveness.

  • 2

    Use payment methods offering buyer protection like credit cards or trusted wallets.

  • 3

    Regularly check recent user reviews on app stores for ongoing issues before booking.

  • 4

    Keep records of all transactions and communications for dispute resolution if needed.

  • 5

    Avoid relying on the service for urgent or critical medical needs due to reported service and support issues.

Evidence & Citations

📌 More checks:

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