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Domain Due Diligence

Report for Zeely.app

Report Date
December 9, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Zeely.app is an AI-driven marketing tool designed to help small businesses create ads, landing pages, and social content quickly. It uses popular web technologies and is hosted with a valid SSL certificate. However, public reports highlight significant issues with billing transparency, subscription cancellations, and customer support, raising caution for potential users.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
68%

Risk Insights

🛡️

Confirmed Business and Technical Legitimacy

  • Domain uses HTTPS with current SSL certificate.
  • Registered trademarks verify brand ownership.
  • Modern and appropriate web technologies detected.
⚠️

Serious User Complaints on Billing and Support

  • Multiple BBB complaints with unresolved billing disputes.
  • Frequent reports of unauthorized charges after free trials.
  • Negative feedback on refund delays and app instability.

Contradictory Signals

The website is real and functional but users face significant issues with billing transparency and support.

Signal A: Technical and business signals confirm a legitimate operating website.

Signal B: User reviews and BBB complaints indicate poor billing practices and customer service issues.

Category Scores

Red Flags & Warnings

  • The company has an 'F' rating from the BBB with 72 complaints, many unresolved relating to billing and subscription issues.
  • Multiple users report unauthorized charges after trial periods and difficulty cancelling subscriptions.

🔎 Detailed Checks & Analysis

Domain and SSL Validity

Score: 85/100
Passed

"Technical signals confirm proper domain registration and security setup."

Reason: The domain zeely.app has valid WHOIS and active SSL certificate issued recently, which is expected for a legitimate business website.

Technical Technology Stack

Score: 80/100
Passed

"Modern web technologies detected consistent with active service."

Reason: Use of recognized technologies like Cloudflare CDN, Google Analytics, React JS, and standard security protocols supports legitimacy.

Business Legitimacy & Presence

Score: 70/100
Passed

"Multiple evidences confirm real business activity."

Reason: Verified trademarks, business listings, and social media presence show Zeely is a functioning business entity.

User Reputation & Complaints

Score: 30/100
Failed

"Reputation signals warn of customer dissatisfaction mainly on billing and support."

Reason: High volume of unresolved complaints at BBB and user reports about billing and refund issues are major concerns.

Safety and Scam Blacklists

Score: 85/100
Passed

"Security blacklist checks show no risk detected."

Reason: No listings in phishing or crypto scam blacklists reduce suspicion of fraudulent activity.

Legal & Compliance Issues

Score: 40/100
Failed

"Legal risks moderate due to customer service and billing dispute methods."

Reason: Terms require arbitration and limit consumer claims; BBB rating and complaints highlight poor complaint resolution.

Your Next Steps

  • 1

    If considering Zeely, carefully review subscription terms and monitor trial periods to avoid unexpected charges.

  • 2

    Test the app during any trial to assess stability and fit for your marketing needs.

  • 3

    Be prepared for limited customer support and document all communications relating to billing or subscription issues.

  • 4

    Consult BBB and review sites for updated user experiences before committing.

  • 5

    If charged unexpectedly, contact your payment provider to dispute unauthorized transactions.

Evidence & Citations

🕵🏻 Keep investigating

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