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Investigation & Evidence Report

Generated on Jan 17, 2026

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yunexpress.com

http://yunexpress.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

YunExpress is a global logistics company specializing in cross-border e-commerce shipping. The website yunexpress.com ranks around #41,760 globally with about 1.8 million monthly visits primarily from China, the US, and Europe. It uses standard and paid technologies like Apple Pay and Google Analytics. The domain has been registered since 2011 with valid SSL certificate and is operated by a Chinese-based logistics firm with multiple active trademarks. However, customer reviews reveal a pattern of complaints including shipment delays, incorrect or low-quality deliveries, fake tracking information, and poor customer service. There are many unresolved complaints reported on trusted platforms like BBB, Sitejabber, and TrackingMore, suggesting unreliability for international e-commerce shipping. No significant lawsuits directly target the website, though there is an ongoing labor lawsuit involving YunExpress USA Inc. Overall, YunExpress is legitimate but carries moderate to high risk for customers due to shipment and service issues.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
78%

Risk Insights

📦

Trusted Logistics Operator

  • Domain registered since 2011 with valid SSL
  • Serves millions monthly with international reach
  • Operated by a Chinese-registered logistics firm
⚠️

Customer Service Risks

  • Frequent reports of shipment delays and non-delivery
  • Multiple scam allegations and poor responsiveness
  • Unresolved complaints on BBB and consumer sites

Category Scores

Red Flags & Warnings

  • Persistent negative customer feedback regarding deliveries and customer service undermines trust.
  • Multiple unresolved complaints reported by BBB and consumer forums indicate poor issue resolution.

Detailed Checks & Insights

0-100 Scale

Domain age and registrar

Score: 90
Passed

"Long registration history supports legitimacy."

Reason: The domain was registered in 2011 and is managed by a reputable registrar with active DNS and SSL certificates.

Traffic volume and geographic distribution

Score: 85
Passed

"High and diverse traffic suggests active service usage."

Reason: Monthly visits of ~1.8M with main traffic from China, US, UK, Italy, and Germany indicate a significant user base.

Customer reputation and reviews

Score: 20
Failed

"Multiple unresolved complaints and scam reports lower trust."

Reason: Predominantly negative user reviews citing shipping issues, scams, and poor customer support.

Blacklist and scam database presence

Score: 75
Passed

"No direct detection of malware or phishing activity."

Reason: No presence on crypto scam or Google Safe Browsing blacklists.

Legal and trademark status

Score: 80
Passed

"Trademarks validate company identity and business operations."

Reason: Active trademarks registered to the operating company with valid registrations.

News and business activity

Score: 80
Passed

"Reflects ongoing operations and investment in infrastructure."

Reason: Recent news verifies business expansions including leases and flight routes.

Your Next Steps

  • 1

    Avoid relying solely on YunExpress for high-value or time-sensitive shipments due to reported delays and service issues.

  • 2

    Use payment methods with strong buyer protection like PayPal when dealing with sellers who use YunExpress shipping.

  • 3

    Monitor tracking carefully and confirm delivery with local carriers where possible.

  • 4

    Contact your payment provider immediately for disputes or chargebacks if items are undelivered or significantly incorrect.

  • 5

    Check for alternative logistics providers if you require more reliable international shipping.

Key Evidence & Citations

📌 More checks:

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