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Domain Due Diligence

Report for Youfibre.com

Report Date
October 14, 2025
Recommendation
Proceed
Overall Summary
Safe
Β  Why we think so?Β 

YouFibre is a UK-based internet service provider offering ultrafast full fibre broadband with plans starting at Β£23.99/month. The company serves primarily UK customers, with monthly visits around 470,000 and a global traffic rank near 88,000. It employs reputable technologies like Amazon, CloudFlare, and Microsoft, and holds a valid SSL certificate. YouFibre maintains multiple official contact emails and phone numbers, with presence on Facebook, Instagram, Twitter, LinkedIn, TikTok, and Pinterest. Reviews highlight fast broadband speeds and competitive pricing, but some users report typical ISP issues such as customer service and billing complaints. There are no credible scam or fraud reports linked to YouFibre. The company complies with UK regulations, supports a formal complaints code, and offers escalation to the Ombudsman Services for unresolved disputes. Overall, it presents as a legitimate and low-risk ISP.

Confidence Score
85%

Risk Insights

πŸ›‘οΈ

Established and Secure Website

  • Domain active since 2019
  • Valid SSL certificate ensures secure connections
  • Reliable DNS hosting by Cloudflare
πŸ“ˆ

Active UK Customer Base

  • About 470,000 monthly visits mostly from UK
  • Well-ranked in telecommunications category
  • Traffic stable and mostly organic
βœ…

No Scam or Fraud Evidence

  • Clean blacklist and scam watch databases
  • No fraud reports in news or user reviews
  • Complaints relate to service quality, not legitimacy

Contradictory Signals

While YouFibre is legitimate, some customer service issues may affect user satisfaction.

Signal A: Mostly positive legitimacy and trust signals

Signal B: Existing customer complaints on service and billing

Category Scores

Red Flags & Warnings

  • Some user complaints exist regarding customer service quality and billing errors, though these are typical for most ISPs and do not indicate fraud.
  • Minor rating on Google Places (2.9/5 from 1268 reviews) suggests mixed customer satisfaction which could affect user experience.

πŸ”Ž Detailed Checks & Analysis

Domain Age and SSL Validity

Score: 90/100
Passed

"Established domain age and secure website with no expiry issues."

Reason: Domain registered in 2019 and SSL certificate is valid and current, which indicates stable and trustworthy technical setup.

Traffic and User Engagement

Score: 85/100
Passed

"Traffic sources are balanced with highest from search and direct visits."

Reason: High monthly visits (~470k) mainly from UK users show genuine user interest and activity.

Reputation and Scam Reports

Score: 80/100
Passed

"Some typical ISP complaints exist, but no deception or fraud."

Reason: No scam or fraud reports detected from trusted sources and scam blacklists show clean status.

Contact and Business Legitimacy

Score: 85/100
Passed

"Business provides formal complaint and escalation mechanisms."

Reason: Multiple verified contacts and active social media presence confirm legitimacy.

Trademark and Brand Protection

Score: 90/100
Passed

"Brand appears unique and protected in USPTO databases."

Reason: No evidence of trademark conflicts or brand impersonation found.

Your Next Steps

  • 1

    If considering service, verify coverage in your postcode using YouFibre's official website tools.

  • 2

    Review customer feedback on support quality to set expectations about service responsiveness.

  • 3

    Use official contact channels provided on their domain for any inquiries or support needs.

  • 4

    Report any suspicious communication allegedly from YouFibre to relevant consumer protection agencies.

Evidence & Citations

πŸ•΅πŸ» Keep investigating

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