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Yellowpages.com (Domain) Investigation Report

Generated on Feb 25, 2026

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

yellowpages.com is a longstanding online directory that helps users find local service providers like plumbers, mechanics, attorneys, and dentists primarily in the United States. The site receives about 3.8 million visits monthly, ranking #17,376 globally, with most traffic (69%) coming from search. It uses recognized technologies including Adobe Analytics and Google Analytics, and maintains valid domain registration and SSL certificates. However, the platform has faced widespread negative reviews from businesses reporting unclear verbal contracts, difficult cancellations, and aggressive billing and collections. Multiple lawsuits and disputes have been filed, particularly in Canada and the US, concerning misleading sales practices and unauthorized charges. Despite a strong technical and infrastructure profile, these customer service and legal issues raise caution for business users considering advertising services through yellowpages.com.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
60%

Risk Insights

🛡️

Strong Domain and Tech Foundation

  • Domain registered with CSC Corporate Domains.
  • Valid SSL certificate through April 2026.
  • Employs robust analytics and security tech like Adobe Analytics and CloudFlare.
⚠️

Customer Complaints and Legal Risks

  • Multiple lawsuits cite misleading contracts and aggressive billing.
  • Negative reviews highlight poor customer service and cancellation issues.
  • Active class-action in Quebec and over 270 cases in British Columbia.

Category Scores

Red Flags & Warnings

  • High volume of negative customer reviews citing billing and contract issues.
  • Active class-action lawsuit in Quebec and over 270 legal cases in British Columbia related to service contracts and billing disputes.

Detailed Checks & Insights

0-100 Scale

Domain Validity and Age

Score: 90
Passed

"WHOIS information confirms credible domain ownership; SSL certificate issued January 2026."

Reason: Domain is registered with a reputable registrar and SSL certificate is valid and current.

Traffic and Technology Signals

Score: 85
Passed

"Approximately 3.8 million monthly visits with global rank #17,376; uses Adobe Analytics, Google Analytics, CloudFlare CDN."

Reason: Traffic metrics show millions of monthly visits primarily from search; site uses industry-standard analytics and security technologies.

Reputation and Customer Feedback

Score: 35
Failed

"User complaints highlight verbal contract ambiguities, billing issues, and poor customer service."

Reason: Widespread negative reviews cite sales and billing malpractices leading to legal disputes.

Legal and Scam Risk

Score: 30
Failed

"Class-action suit in Quebec and multiple claims in British Columbia; no blacklist detections found."

Reason: Ongoing lawsuits in multiple regions and documented scam reports linked to deceptive billing tactics.

Blacklist and Safety Checks

Score: 90
Passed

"Safety scans show no phishing, malware, or scam activity associated with domain."

Reason: No evidence of being on cryptoscam or Google Safe Browsing blacklists.

Your Next Steps

  • 1

    Review and understand all advertising contract terms carefully before committing.

  • 2

    Contact yellowpages.com using official channels to verify any sales offers.

  • 3

    Monitor billing closely for unauthorized charges.

  • 4

    Consider reading customer reviews and legal histories before purchasing services.

Key Evidence & Citations

📌 More actions for Yellowpages.com:

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