Xodo.com (Domain) Investigation Report
Generated on Feb 4, 2026
Why we think so?
Xodo.com is a legitimate PDF editing and viewing platform with about 1.5 million monthly visits, mainly from India and the US. It operates on reliable infrastructure, including Amazon hosting and Cloudflare services, and holds several active US trademarks. The company is publicly listed as Xodo Technologies Inc. with a Vancouver, Canada address. User reviews reveal mixed experiences: many praise its free PDF annotation, editing features, and ease of use across devices. However, frequent complaints include slow customer support, issues with billing and subscriptions, and occasional software bugs. Despite these user concerns, security services report the domain as safe with no scam blacklists or phishing reports. No public lawsuits or disputes involving Xodo have been found.
Risk Insights
Strong Technical Foundation
- Uses Amazon AWS and Cloudflare for hosting and security
- SSL certificates valid and up-to-date
- Traffic volume around 1.5 million monthly visits
Brand Legitimacy Confirmed
- Multiple live trademarks registered with USPTO
- Physical office location verified in Vancouver, Canada
- Active social media profiles and Github presence
User Sentiment Warning
- Numerous complaints about customer service response times
- Issues with billing and subscription renewals reported
- Software bugs and performance issues affect user experience
Category Scores
Red Flags & Warnings
- Multiple user complaints about slow customer support and unresolved login or refund issues.
- Reports of expensive subscriptions with auto-renewal and occasional unexpected charges.
- Some users experience software bugs including crashes, batch processing limits, and UI quirks.
Detailed Checks & Insights
0-100 Scale
Domain Infrastructure Quality
Score: 90
Domain Infrastructure Quality
"The site has a solid tech stack with paid and free services such as Algolia for search and Amazon SES for emails."
Reason: Uses Amazon AWS, Cloudflare, and other reputable tech providers indicating stable and professional hosting.
Traffic & Popularity
Score: 85
Traffic & Popularity
"Traffic sources are mainly direct and search, which is typical for trusted software service websites."
Reason: Approximately 1.5 million monthly visits with significant direct and search traffic.
WHOIS and Domain Age
Score: 90
WHOIS and Domain Age
"WHOIS records show use of privacy protection but legitimate registration info and stable DNS."
Reason: Domain established since 2001 with consistent registration and valid SSL certificates.
Brand & Trademark Verification
Score: 85
Brand & Trademark Verification
"Multiple live trademarks registered in the US support brand authenticity."
Reason: Active registered trademarks under the name XODO.
Blacklist and Security Checks
Score: 95
Blacklist and Security Checks
"Google Safe Browsing and crypto scam sniffers report no threats associated with the domain."
Reason: No matches on crypto scam lists or phishing databases; good security posture.
User Reputation and Complaint Analysis
Score: 60
User Reputation and Complaint Analysis
"While legitimate, users report slow support responses and expensive subscription plans causing negative sentiment."
Reason: Mixed user reviews with common complaints on support and billing practices.
Your Next Steps
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1
Exercise caution with subscription plans due to reported billing and customer service issues.
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2
Check latest user reviews on platforms like Capterra or G2 to stay updated on software performance.
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3
Use domain security tools to ensure site safety before downloading executables or sensitive files.
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4
If billing or support issues arise, document communications and use platform dispute mechanisms promptly.
Key Evidence & Citations
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SimilarTech Technology Profile for xodo.com
⤷ Provides detailed tech stack and traffic data confirming reputable infrastructure.
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WHOIS and SSL information for xodo.com
⤷ Shows long-term domain ownership and valid SSL certificate.
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USPTO Trademark Search for XODO
⤷ Registers multiple live trademarks supporting brand legitimacy.
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Xodo user reviews and complaint analysis
⤷ Aggregates user feedback highlighting subscription and support issues.
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Crypto Scam Sniffer Database
⤷ No record of xodo.com presence in scam blacklists.
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