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Domain Due Diligence

Report for Www.kiteworldwide.com

Report Date
November 26, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

KiteWorldWide operates a website focused on kitesurf holidays, primarily at Cape Verde and other locations. The site receives about 31,000 monthly visits, mainly from Germany and Switzerland, and ranks within the sports/water sports category globally and in Germany. It uses well-known hosting and email services and supports multiple social media platforms including Facebook, Instagram, Twitter, LinkedIn, and YouTube. Contact details like email and phone numbers are publicly listed. Customer reviews online are mixed; while some praise the quality of instruction and accommodations, others report slow or unresponsive customer service and operational problems, especially regarding refunds. There are no blacklists or scam reports linked directly to the domain, and no public lawsuits or regulatory actions were found. Overall, the site and company appear legitimate but have varied customer satisfaction levels.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
75%

Risk Insights

⚠️

Mixed Customer Reviews

  • Some customers report slow or unresponsive service.
  • Refund delays up to four weeks documented.
  • Positive feedback focuses on instruction quality.
✅

No Scam or Blacklist Flags

  • Domain is not flagged in any crypto or phishing blacklists.
  • SSL certificates are valid and correctly configured.
  • DNS and email records are consistent with legitimate business.

Contradictory Signals

User satisfaction appears to vary significantly by location and management team.

Signal A: Positive user testimonials about accommodations and instruction quality

Signal B: Serious customer complaints on service responsiveness and refund handling

Category Scores

Red Flags & Warnings

  • Reported slow customer service and refund handling delays in multiple independent reviews.
  • Some negative user experiences describing dissatisfaction with accommodation and service quality.

🔎 Detailed Checks & Analysis

Technical Infrastructure Check

Score: 90/100
Passed

"Technologies include reputable email services and analytic tools. No signs of outdated or suspicious tech."

Reason: The website uses reliable hosting (Amazon, 1 and 1) and valid SSL certificates, indicating sound technical setup.

Domain Safety Check

Score: 85/100
Passed

"SSL certificate is valid and current. DNS records show consistent MX and A records."

Reason: No presence on crypto scam or phishing blacklists; Google Safe Browsing shows no warnings.

Customer Feedback and Reputation

Score: 50/100
Failed

"Positive feedback on instruction and location contrasts with service dissatisfaction in some destinations."

Reason: Mixed reviews with notable complaints about slow customer service and refund difficulties.

Ownership and Contact Verification

Score: 80/100
Passed

"Active presence on Facebook, Instagram, Twitter, LinkedIn, and YouTube confirms business identity."

Reason: Contact emails and phone numbers are consistent and publicly listed on the site and social media.

Legal Standing

Score: 90/100
Passed

"Terms specify client claims must be pursued under German law; no consumer arbitration participation."

Reason: No public lawsuits or government regulatory actions found for this business domain.

Your Next Steps

  • 1

    Consider reaching out directly to the company for clarification on customer service and refund policies.

  • 2

    Review up-to-date user feedback on multiple platforms for the specific holiday location you are interested in.

  • 3

    Verify your booking and payment methods are secure and offer protection against potential service issues.

  • 4

    If possible, book through a trusted third-party agent or platform offering buyer protection.

Evidence & Citations

🕵🏻 Keep investigating

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