Www.followup.com (Domain) Investigation Report
Generated on Mar 24, 2026
Why we think so?
The website www.followup.com represents FollowUp CRM, a sales tracking and lead follow-up software tool primarily used in the construction industry. It draws modest web traffic—about 359 visits in February 2026—with most visitors coming directly or via paid referrals. The domain uses SSL with a valid certificate issued in March 2026, and hosting is linked to target.clickfunnels.com. Multiple trademark registrations exist for "FollowUp" and "FollowUp CRM," owned by companies mainly in Florida and California, reflecting legitimate business activity. User reviews reveal mixed experiences: while many praise ease of use and customer support, considerable complaints highlight billing issues, difficulties canceling subscriptions, technical glitches, and limited features for full CRM needs. No official scam blacklists or legal disputes involving this domain are identified. Overall, the site corresponds to an active software business with some customer relationship challenges but no decisive scam evidence.
Risk Insights
Watch for Billing Issues
- Multiple reports of unauthorized charges after cancellation.
- Users needed to dispute charges via credit card company.
- Check cancellation policy before subscribing.
Brand Legitimacy Supported
- Several trademarks registered for FollowUp and related names.
- Owned by established companies in Florida and California.
- Supports authenticity of the business behind the domain.
Category Scores
Red Flags & Warnings
- Reported billing and cancellation problems with unauthorized charges requiring credit card disputes.
Detailed Checks & Insights
0-100 Scale
Domain and Technical Signal Check
Score: 75
Domain and Technical Signal Check
"SSL issued 2026-03-13, pointing to valid encryption; DNS points to target.clickfunnels.com consistent with marketing funnel use."
Reason: SSL valid and domain uses standard hosting without suspicious DNS changes.
Web Traffic and Popularity
Score: 65
Web Traffic and Popularity
"359 visits in February 2026 with a high bounce rate (87%) but consistent direct visitors."
Reason: Site has modest traffic with direct and paid referral sources, no suspicious spikes.
Blacklist and Threat Detection
Score: 90
Blacklist and Threat Detection
"Negative for all scanned blacklists supporting technical cleanliness."
Reason: No presence on crypto scam lists or Google Safe Browsing flags the domain as risky.
Trademark and Brand Verification
Score: 90
Trademark and Brand Verification
"Trademarks filed since 1997; several active registrations owned by FollowUP CRM, LLC in Florida and others."
Reason: Multiple official trademarks registered by known companies associated with FollowUp CRM.
User Reviews and Reputation Feedback
Score: 40
User Reviews and Reputation Feedback
"Complaints about billing unauthorized charges and cancellations, mixed overall satisfaction ratings around 4.3-4.5/5, no scam consensus but caution advised."
Reason: User reviews indicate billing and cancellation problems alongside reported software glitches and limited features.
Your Next Steps
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1
Review the company's billing and cancellation policies carefully before purchasing or subscribing.
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2
If considering use, test the software features to ensure they meet your CRM needs, especially beyond basic follow-up tracking.
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3
Monitor for updates on customer support responsiveness and resolution of reported technical issues.
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4
Check domain SSL certificate status periodically for ongoing validity.
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5
Avoid sharing sensitive payment details until confidence in refund and cancellation terms is established.
Key Evidence & Citations
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SimilarWeb domain analytics for followup.com
⤷ Shows traffic patterns and top country shares.
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FollowUp CRM user reviews and complaints
⤷ Detailed user feedback highlights billing issues and user experience.
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USPTO trademark search results for 'FollowUp'
⤷ Multiple registrations exist confirming legitimate use of the brand.
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