Www.carrefour.be (Domain) Investigation Report
Generated on Feb 27, 2026
Why we think so?
www.carrefour.be is the official online presence of Carrefour Belgium, a major supermarket and retail chain. The domain receives about 1.4 million monthly visits, primarily from Belgium, ranking around #38,000 globally. The site offers over 20,000 products with options for home delivery or store pickup. It uses established technologies like Adobe Experience Manager and WordPress, and supports multiple payment methods including Visa and MasterCard. The business is backed by multiple active US trademarks for the "Carrefour" brand, confirming its legitimacy. Customer reviews reveal some tech and service challenges, especially regarding the online shopping app's usability and physical store staff service. While there are no scam reports targeting the website itself, separate incidents like a recent data breach and product quality issue have affected customer trust. Overall, the site is a legitimate, well-established retailer with normal operational risks for a large business.
Risk Insights
Strong Brand Legitimacy
- Multiple active US trademarks linked to 'Carrefour'.
- Registered since 1987, brand well established.
- No impersonation or trademark conflicts detected.
High Website Traffic
- About 1.4 million monthly visits.
- Global rank approx. #38,000 driven mostly by Belgium.
- Reflects strong customer interest and use.
Operational Risks Noted
- App displays usability problems and frequent crashes.
- Customer service complaints at physical stores.
- Recent data breach impacts trust but no scams reported.
Category Scores
Red Flags & Warnings
- Multiple customer complaints about the online shopping app include frequent crashes, poor search organization, and unresponsive support.
- Physical store staff service issues reported, including unprofessional behavior and poor management at specific locations.
- Recent data breach exposed sensitive customer information, requiring users to reset passwords and exercise caution.
Detailed Checks & Insights
0-100 Scale
Domain traffic and ranking analysis
Score: 90
Domain traffic and ranking analysis
"Monthly visits around 1.4 million, global rank ~38,000 in Belgium."
Reason: The domain has strong traffic metrics and global ranking, indicating a legitimate and popular site.
Web technologies and payment method verification
Score: 85
Web technologies and payment method verification
"Uses Adobe Experience Manager, WordPress, Visa, MasterCard, and secure payment gateways."
Reason: Use of established content management and payment systems supports trustworthiness.
Trademark ownership and brand legitimacy
Score: 90
Trademark ownership and brand legitimacy
"Trademarks registered since 1987 with active status."
Reason: Multiple live trademarks for 'Carrefour' verified, showing ownership and protection.
Blacklist and phishing status checks
Score: 95
Blacklist and phishing status checks
"Google Safe Browsing and crypto scam lists return no issues."
Reason: No blacklists or phishing reports detected from trusted scanners.
Customer reviews and complaint analysis
Score: 60
Customer reviews and complaint analysis
"Reported app crashes, poor customer support, some store staff management problems."
Reason: While some valid complaints exist, they reflect service and app issues rather than scam behavior.
Security and SSL certificate status
Score: 90
Security and SSL certificate status
"Certificate valid from October 2025 to November 2026."
Reason: Domain uses a valid SSL certificate issued by a known authority, ensuring encrypted connections.
Your Next Steps
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1
Visit the official website to verify product and service details directly.
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2
If using the online shopping app, be cautious and prepared for potential technical issues.
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3
Consider reading recent customer reviews on multiple platforms before making purchases.
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4
Use strong, unique passwords and monitor accounts for suspicious activity due to previous data breach incidents.
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5
Check for official updates regarding product recalls or quality issues.
Key Evidence & Citations
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SimilarTech domain info for www.carrefour.be
⤷ Shows web technologies, traffic, and payment methods for the domain.
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US Trademark Status for 'Carrefour'
⤷ Identifies active and historical trademarks for the brand.
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Google Safe Browsing status
⤷ Confirms no blacklist or phishing detection for the site.
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Google Places information for Carrefour Belgium
⤷ Lists corporate office location, phone number, and customer ratings.
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Online reviews and incident reports for Carrefour Belgium
⤷ Contains synthesized customer reviews, scam reports, and legal issues.
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Domain Whois and SSL certificate details
⤷ Confirms valid SSL certificate and DNS records.
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