Domain Investigation Report
Report generated: Dec 31, 2025
www.adobe.com
http://www.adobe.comWhy we think so?
Adobe.com ranks among the top 100 websites worldwide, with over 330 million monthly visits primarily from the U.S. It offers digital experience software and services and uses reputable infrastructure providers like Akamai and Microsoft. The domain has a valid TLS certificate issued by DigiCert. Multiple trademarks registered cover the Adobe brand. News coverage shows ongoing AI innovations and corporate partnerships. However, consumer reviews cite poor customer service, billing challenges, and subscription cancellation difficulties. The company faces ongoing lawsuits alleging deceptive subscription practices and AI copyright infringement. Scam reports mostly involve phishing and fake sites impersonating Adobe.
Risk Insights
Strong Domain Infrastructure 🛡️
- Trusted CDN and hosting providers: Akamai and Microsoft
- Valid SSL certificate by DigiCert through March 2026
- High global traffic rank (#91) with over 330M monthly visits
Customer Service Issues Highlighted
- Many 1-star reviews citing billing and support problems
- Frequent complaints about difficult cancellations and hidden fees
- Linked lawsuits alleging deceptive subscription tactics
Category Scores
Red Flags & Warnings
- Numerous customer complaints highlight billing difficulties and lack of effective support.
- Pending lawsuits accuse Adobe of deceptive subscription fees and practices.
- Frequent phishing attacks impersonate Adobe, leading to consumer scams.
Detailed Checks & Insights
0-100 Scale
Domain Technical Infrastructure
Score: 90
Domain Technical Infrastructure
Reason: Adobe.com uses well-known DNS, CDN, and security providers with a valid TLS certificate.
Brand and Trademark Verification
Score: 80
Brand and Trademark Verification
Reason: Live trademarks registered for 'Adobe' confirm brand legitimacy.
Blacklist and Phishing Status
Score: 90
Blacklist and Phishing Status
Reason: No listing found in crypto scam or Google Safe Browsing blacklists.
Consumer Reputation and Complaints
Score: 40
Consumer Reputation and Complaints
Reason: Numerous reports of poor customer service and billing issues exist.
Legal and Regulatory Concerns
Score: 35
Legal and Regulatory Concerns
Reason: Ongoing lawsuits allege deceptive subscription practices and copyright infringement.
Your Next Steps
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1
Verify any Adobe communications carefully for phishing indicators such as suspicious URLs.
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2
Exercise caution when subscribing or canceling Adobe services; read terms thoroughly.
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3
Monitor for updates on ongoing lawsuits that may affect service terms or consumer protections.
Evidence & Citations
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Technical and traffic data for Adobe.com
Adobe.com handles over 330 million visits monthly, ranked #91 globally, using trusted infrastructure like Akamai.
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USPTO Trademark Search for 'Adobe'
Multiple live trademark registrations for 'Adobe' indicating legitimate brand ownership.
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FTC complaint on Adobe subscription practices
FTC alleges deceptive subscription enrollments and hidden fees in Adobe's plans.
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ConsumerAffairs Reviews of Adobe
Aggregate reviews highlight billing and customer service problems.
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