Woot.com (Domain) Investigation Report
Generated on Jan 31, 2026
Why we think so?
Woot.com is an Amazon-owned e-commerce site specializing in daily deals and discounted products, mainly in the "Coupons & Rebates" category. It attracts about 17.3 million monthly visitors, primarily from the United States, with a global traffic rank near #2,400. The site uses many reputable technologies including Amazon-hosted infrastructure and common analytics tools. Customer service reviews frequently report slow responses and issues with order fulfillment, refunds, and product quality. Despite numerous complaints, Woot.com maintains a legitimate presence with valid trademarks and no evidence of systemic fraud. It holds an active SSL certificate and a domain registration dating back to 2000. Users should exercise caution with digital codes and time-sensitive offers due to reported issues but can generally recognize Woot as a legitimate discount website with known service challenges.
Risk Insights
Established and Legitimate Domain
- Domain registered since 2000
- Using Amazon hosting and payment services
- Active SSL confirms secured communication
Customer Service Concerns
- Frequent complaints of slow or no response
- Refund and order fulfillment issues common
- BBB gives a poor rating
Clean from Scam Blacklists
- No detection on crypto scam or phishing blacklists
- No Google Safe Browsing threats found
Category Scores
Red Flags & Warnings
- Multiple reports of unresponsive or slow customer service and unresolved refund delays.
- Complaints about delivery problems, including missing or incorrect items and order cancellations after purchase.
Detailed Checks & Insights
0-100 Scale
Domain Age and Registration
Score: 90
Domain Age and Registration
"Registration through MarkMonitor, a reputable registrar, with domain control protections enabled."
Reason: The domain was registered in 2000, showing long-term presence.
Technology and Hosting Signals
Score: 95
Technology and Hosting Signals
"Extensive use of recognized advertising and analytics technologies showing professional infrastructure."
Reason: Uses Amazon hosting, Amazon Payments, and major analytics platforms, signaling legitimacy.
Traffic and Popularity Metrics
Score: 85
Traffic and Popularity Metrics
"Traffic mainly from the US, categorized under E-commerce and coupons with strong direct traffic share."
Reason: High monthly visits (~17M) with low bounce rate and solid user engagement metrics.
Customer Reviews and Reputation
Score: 40
Customer Reviews and Reputation
"BBB rating and forum discussions indicate persistent customer dissatisfaction."
Reason: Widespread complaints about customer service and fulfillment delays reduce trust.
Trademark Validity and Brand Protection
Score: 80
Trademark Validity and Brand Protection
"Multiple live trademarks owned by Woot.com LLC and related entities."
Reason: Active trademarks registered and in good standing support brand authenticity.
Scam and Blacklist Checks
Score: 90
Scam and Blacklist Checks
"No technical red flags detected in blacklists or risk databases."
Reason: Clean Google Safe Browsing and no entries on crypto scam blacklists.
Your Next Steps
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1
Check recent customer reviews before making purchases, especially for digital codes or limited-time deals.
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2
Use credit cards for purchases to leverage buyer protection in case of issues.
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3
Contact support via official emails (e.g., support@woot.com) and avoid unofficial channels.
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4
Monitor ongoing class actions or legal cases if purchasing specific products involved in disputes.
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5
Consider alternative reputable discount sites if customer service is a priority.
Key Evidence & Citations
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Detailed Customer Complaints and Reviews at BBB and Forums
⤷ Reviews show common customer service and fulfillment problems impacting trust.
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Domain and Technology Analysis for woot.com
⤷ Site uses reputable tech stack and is well ranked with significant traffic.
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USPTO Trademark Information for 'WOOT'
⤷ Active trademarks confirm brand legitimacy.
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Crypto Scam Blacklist Status
⤷ No blacklisting detected.
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