WebVetted
+ New  
Site icon

Domain Investigation Report

Report generated: Jan 4, 2026

Preview

wix.com

http://wix.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Wix.com is a well-established website builder and hosting service with a monthly global visit count exceeding 34 million, primarily from the United States. It integrates numerous reputable technologies such as Google Cloud, Facebook advertising tools, and secure payment platforms like PayPal and Stripe. The domain is secured by a valid SSL certificate issued recently, registered through GoDaddy, and shows no signs of being blacklisted or associated with scams. Trademark searches confirm "WIX" is a live registered mark in unrelated industries, and no trademark conflicts appear linked to the web hosting service. Though Wix holds a moderate Google Places rating of 2 from 56 reviews, there are consistent customer complaints focused on billing practices, refund denials, and customer support challenges, especially via AI-driven interfaces. These issues have been documented with over 695 BBB complaints in the past three years. Scam reports mainly involve phishing attempts impersonating Wix support, but no direct platform scams are evident. There are no notable lawsuits directly against Wix.com currently reported. Overall, Wix.com operates a large, legitimate online platform but has user service concerns that merit attention.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
90%

Risk Insights

📊

High Popularity with Stable Traffic

  • Over 34 million monthly visits worldwide.
  • Primarily visited from the United States.
  • Ranks within top 1000 global websites.
🛡️

Trusted Technology Stack

  • Employs major cloud and payment providers.
  • SSL certificate valid and secure.
  • Multiple verification TXT records in DNS.
✅

Not Listed on Scam Blacklists

  • No records on crypto scam or phishing blacklists.
  • Google Safe Browsing shows no risks.
  • Phishing scams impersonate Wix but are external threats.
⚠️

Customer Support Concerns

  • Frequent billing and refund complaints documented.
  • Issues with AI-only support bottlenecks.
  • Users report difficulties closing accounts.

Category Scores

Red Flags & Warnings

  • Significant number of billing and support complaints on BBB affecting user experience

Detailed Checks & Insights

0-100 Scale

Traffic and Popularity

Score: 90
Passed

"The traffic sources are primarily direct and search-based, with the United States as the leading country for visitors."

Reason: Wix.com has over 34 million monthly visits and ranks #977 globally, indicating it is a highly popular and established website.

Technical Infrastructure

Score: 95
Passed

"SSL certificate is valid and domain is managed by a reputable registrar (GoDaddy). Multiple TXT records verify domain ownership and security."

Reason: The website uses reputable technologies including Google Cloud, PayPal, Stripe, and major advertising networks such as Facebook and Bing Ads.

Blacklist and Scam Detection

Score: 95
Passed

"The domain shows no signs of being flagged for phishing or malware."

Reason: No listings on crypto scam blacklists or Google Safe Browsing threats are detected for wix.com.

Trademark and Brand Validation

Score: 85
Passed

"The trademark status is live or expired for unrelated classes, supporting legitimate use of the brand name for the website."

Reason: US trademark records show the "WIX" mark exists but primarily in unrelated industries such as filtration products, with no conflicts apparent for web services.

Customer Reviews and Complaints

Score: 70
Passed

"Complaints do not indicate fraudulent activity but suggest service and support quality issues that users should consider."

Reason: Many complaints registered with BBB focus on billing issues, refund denials, and customer support difficulties, especially with AI-based service access.

Scam and Phishing Reports

Score: 80
Passed

"Recommendations include verifying all official Wix emails and using designated support channels for issue resolution."

Reason: While phishing scams impersonating Wix support are known, no credible evidence shows Wix.com being a scam platform.

Your Next Steps

  • 1

    For user concerns, review BBB complaints and consider standard precautions with payments and account management.

  • 2

    Avoid phishing scams by verifying official Wix communications originating only from @wix.com domains.

  • 3

    Use Wix's official support channels for account or billing issues.

  • 4

    Monitor news and official filings for any emerging legal or security developments.

Evidence & Citations

📌 More checks:

🕵🏻 Keep vetting

🌐 Vet another Website »

Run another instant due diligence scan on any domain. Verify before you subscribe or shop!

 Probe fake fiat on-ramp brokers »

On-ramp brokers promise low fees to move cash into crypto but actually hold deposits hostage or launder them. ScamAI rev...

 Review emergency disaster charity sites »

Right after storms or earthquakes, scammers stand up donation pages that copy legitimate NGOs and push crypto wallets. S...

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.