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Domain Investigation Report

Report generated: Dec 24, 2025

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whataburger.com

http://whataburger.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Whataburger.com is the official website of Whataburger, a popular U.S.-based fast food restaurant chain focusing on burgers and related items. The site serves about 2.4 million monthly visitors, predominantly from the United States, and uses well-known analytics and payment technologies. It shows no indications of scam activity in blacklist or phishing checks, and the trademark "Whataburger" is registered and actively maintained. Customer reviews online praise the food quality but mention issues with pricing, app performance, and customer service responsiveness. The company has some ongoing legal disputes related to trademark infringement and a personal injury lawsuit, which are unrelated to the website's security or trustworthiness. Overall, the site represents a legitimate, established fast-food brand with some business and service challenges reported.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
85%

Risk Insights

✅

Strong Brand Trademark Protection

  • Multiple active federal trademarks since the 1950s
  • Trademark owner engages in legal disputes to protect the brand
  • Trademark presence supports site legitimacy
🛡️

High Web Traffic from Core US Audience

  • Site ranks #18,232 globally with 2.4M monthly visits
  • Predominantly US visitors (96%)
  • Consistent engagement metrics suggest genuine user interest
⚠️

Customer Service and App Complaints

  • Frequent reports of app glitches and slow order fulfillment
  • Negative BBB rating due to response issues
  • No evidence of fraud but user experience may suffer

Category Scores

Red Flags & Warnings

  • Numerous customer complaints about app glitches, slow service, and pricing issues may affect user experience.
  • Company received a D- rating from BBB due to lack of responsiveness to complaints.

Detailed Checks & Insights

0-100 Scale

Domain Traffic and Usage

Score: 90
Passed

Reason: The site has high traffic (~2.4 million monthly visits) mostly from the US, consistent with legitimate brand engagement.

Technical Infrastructure and Security

Score: 90
Passed

Reason: The domain uses widely recognized analytics and payment technologies and has a valid SSL certificate.

Blacklist and Scam Reports

Score: 100
Passed

Reason: No listings on crypto scam blacklists or Google Safe Browsing detections found.

Trademark and Brand Ownership Validation

Score: 85
Passed

Reason: The Whataburger trademark is active with multiple registrations and legal defense actions underway.

Customer Reputation and Complaints

Score: 60
Passed

Reason: Complaints relate to app performance, pricing, and customer service but no direct website scams or phishing reported.

Your Next Steps

  • 1

    If using the app, watch for reported technical glitches and check order accuracy carefully.

  • 2

    Monitor current legal disputes for any impact on brand reputation.

  • 3

    Use official contact numbers and social media verified by the website for support.

  • 4

    Verify prices during transactions to avoid reported overcharging issues.

  • 5

    Regularly update security software when interacting with the site to mitigate general internet risks.

Evidence & Citations

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