Webmd.com (Domain) Investigation Report
Generated on Feb 20, 2026
Why we think so?
WebMD.com is a well-established health information website with about 34 million monthly visits, primarily from the US. It ranks around #2,000 globally and offers extensive medical content, including news and condition details. The domain is managed by WebMD LLC and is secured with valid SSL certificates. WebMD holds multiple live trademarks for its brand and related health services. Despite its legitimacy, the site has faced numerous complaints related to inaccurate listings, billing practices, and customer service issues, mainly from medical providers. There are no indications of scam activity or malware associated with the domain, but it has been involved in various lawsuits mostly concerning trademark and privacy. The site employs a wide range of reputable third-party technologies and advertising partners, supporting a mature online presence and robust infrastructure.
Risk Insights
Strong Domain and Technology Foundation
- Registered since 1998 under WebMD LLC.
- Valid SSL certificate active until May 2026.
- Uses leading web and advertising technologies.
High User Engagement and Traffic
- About 34 million visits monthly, mostly from US users.
- Ranks around #2,000 globally.
- Primary traffic from search and direct sources.
Customer Service Complaints Present
- Healthcare providers report issues with listing accuracy.
- Billing and contract disputes are common in complaints.
- No evidence of scam but attention recommended.
Category Scores
Red Flags & Warnings
- Multiple reports from healthcare providers about inaccurate directory information and billing issues indicate potential customer service concerns.
Detailed Checks & Insights
0-100 Scale
Domain Ownership and Age Check
Score: 95
Domain Ownership and Age Check
"WebMD.com is securely registered with a known reputable owner and has active SSL certificates valid through May 2026."
Reason: The domain is registered to WebMD LLC since 1998 and has valid SSL.
Traffic Volume and Source Analysis
Score: 90
Traffic Volume and Source Analysis
"The site receives about 34 million monthly visits, ranking #2,003 globally, mainly driven by search and direct visits."
Reason: Very high and stable traffic with most visitors from the US, indicating a genuine audience.
Blacklist and Security Checks
Score: 100
Blacklist and Security Checks
"The domain has no blacklist flags or associated threats in Google Safe Browsing or crypto scam/sniffer databases."
Reason: No blacklisting or unsafe content detected on Google Safe Browsing or crypto scam lists.
Technical Infrastructure Check
Score: 85
Technical Infrastructure Check
"Technologies detected include Cloudflare, Google Analytics, Adobe Marketing Cloud, and others indicative of a well-maintained site."
Reason: Uses reputable analytics, ad and security technologies from major providers.
Trademark Investigation
Score: 90
Trademark Investigation
"Several valid and current trademarks ensure legal protection for the WebMD brand and associated online services."
Reason: Multiple live trademarks registered under WebMD LLC covering health and computer services.
Reputation and Complaints Review
Score: 40
Reputation and Complaints Review
"Complaints are mostly from medical providers regarding business practices; no evidence of fraudulent or scam behavior though."
Reason: Numerous complaints focus on inaccurate listings, billing, and customer service issues.
Legal Issues and Reports
Score: 70
Legal Issues and Reports
"No evidence of criminal or scam-related legal issues. Lawsuits relate to common corporate disputes and privacy litigation."
Reason: Involved in lawsuits typical for large online health platforms, including privacy and trademark disputes.
Your Next Steps
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1
Verify specific information with official WebMD communications for critical decisions.
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2
Review recent user feedback and any updates related to billing or service policies on WebMD.
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3
Use the site cautiously for health information and consult healthcare professionals as needed.
Key Evidence & Citations
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Better Business Bureau Complaints for WebMD
⤷ Contains user complaints mostly about billing, inaccurate listings, and customer service; no scam accusation.
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USPTO Trademark Records for WEBMD
⤷ Multiple live trademarks registered for WEBMD branding and services.
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WebMD Google Safe Browsing Check
⤷ No phishing or malware threats detected.
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SimilarWeb Traffic and Rankings Data for WebMD
⤷ Evidence of high monthly visits with a primary audience in the US.
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