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Domain Investigation Report

Report generated: Dec 16, 2025

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
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Overall Summary
Safe
  Why we think so? 

Vodafone.co.uk is the official UK website for Vodafone, a major telecommunications provider. It receives about 15 million visits per month, mainly from the United Kingdom. The site uses reputable hosting providers like Amazon and Microsoft and applies security measures including a valid DigiCert SSL certificate. Reviews show mixed customer experiences: broadband service rates well in some areas, but many users report customer service problems such as difficulties canceling contracts and slow support responses. Vodafone UK faces two major legal disputes, a consumer class action concerning loyalty penalty charges and a franchisee High Court claim over commissions. There are no scam listings for the domain itself, though Vodafone is commonly impersonated in phishing scams. Overall, the website appears legitimate, but users should be mindful of varying customer service quality.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛡️

Strong Technical Infrastructure 🛠️

  • Uses Amazon and Microsoft hosting services for reliability.
  • Valid DigiCert SSL certificate ensures secure connections.
  • No blacklists or phishing detections on domain itself.
⚠️

Mixed Customer Experience

  • Many negative reviews about customer service quality.
  • Broadband service quality varies by region.
  • Contract cancellations and billing disputes reported.
⚖️

Active Legal Challenges

  • Large consumer class action over loyalty penalty charges ongoing.
  • High Court dispute with numerous franchisees underway.
  • Could impact business operations or customer relations.

Category Scores

Red Flags & Warnings

  • Numerous customer complaints about service quality, billing, and contract cancellations.
  • Ongoing high-profile legal disputes may affect business operations.

Detailed Checks & Insights

0-100 Scale

Domain Traffic and Popularity

Score: 90
Passed

Reason: The site has a stable, high volume of traffic mostly from the UK, consistent with a major brand.

Technical Setup and Security

Score: 90
Passed

Reason: Uses reputable hosting providers and has a valid, non-expiring SSL certificate.

Blacklist and Scam Status

Score: 95
Passed

Reason: Domain is not flagged on any crypto or phishing blacklists.

Trademark and Brand Conflicts

Score: 90
Passed

Reason: No trademark conflicts found matching the domain name.

Reputation and Customer Feedback

Score: 50
Failed

Reason: Customer reviews reveal significant issues with support and service reliability.

Legal and Business Validity

Score: 50
Failed

Reason: Ongoing class actions and franchisee lawsuits may impact business stability.

Your Next Steps

  • 1

    If considering Vodafone services, check local broadband reviews specific to your area.

  • 2

    Be aware of the risk of phishing scams impersonating Vodafone; verify official communications carefully.

  • 3

    Document any customer service issues and escalate through Vodafone's formal complaints process if needed.

  • 4

    Stay updated on legal disputes if they pertain to your contract or franchise status.

Evidence & Citations

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