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Domain Due Diligence

Report for Vocalimage.app

Report Date
November 2, 2025
Recommendation
Avoid
Overall Summary
Scam
  Why we think so? 

Vocalimage.app is an AI-powered voice coaching platform with over 4 million users worldwide. It ranks moderately in web traffic, especially in the US and India, and uses reputable technologies like Amazon AWS and Google services. Official contact details and active social media profiles are available. However, many users report billing issues such as unexpected charges, difficulties with subscription cancellation, and problems obtaining refunds. Despite a reasonable trust score from some sources, these persistent customer disputes highlight financial risks. There is no evidence of major legal actions or scams, but caution is advised before subscribing.

Confidence Score
65%

Risk Insights

⚠️

User Billing Complaints

  • Frequent unexpected charges and auto-renewals reported.
  • Refund requests often denied or ignored.
  • Cancellation process described as confusing or ineffective.
🛡️

Technical Credibility

  • Uses robust Amazon and Google infrastructure.
  • Valid SSL certificate in place.
  • Substantial monthly traffic and user base.
✅

No Blacklist Flags Detected

  • Clean status on Google Safe Browsing.
  • Not listed on crypto scam blacklists.
  • No known malware or phishing threats.

Contradictory Signals

The site appears technically sound and well-established, but negative user experiences pose significant trust concerns.

Signal A: Legitimate technology and contact details

Signal B: Numerous user complaints about billing and refund issues

Category Scores

Red Flags & Warnings

  • Multiple reports of billing issues and difficulty canceling subscriptions.
  • Presence of alleged fake reviews to boost perceived reputation.

🔎 Detailed Checks & Analysis

Domain Technical Infrastructure

Score: 80/100
Passed

"Amazon Route 53 DNS, Amazon CloudFront CDN, and SSL certificate from Amazon are in place and valid, supporting secure connections."

Reason: The site uses reputable technologies including Amazon AWS and Google services, suggesting reliable hosting and technical setup.

Traffic and Popularity

Score: 70/100
Passed

"Traffic is consistent and driven by direct and search sources; bounce rate and time on site indicate moderate engagement."

Reason: Receives 308K monthly visits with significant user base, including 4 million app downloads.

Contact and Identity Verification

Score: 75/100
Passed

"Presence on Facebook, Instagram, Twitter, and LinkedIn aligns with a legitimate business profile."

Reason: Official support email and multiple active social media channels provide credible contact points.

Reputation and User Feedback

Score: 30/100
Failed

"User reviews describe recurring unauthorized charges and difficult cancellation procedures; some allege fake positive reviews."

Reason: Numerous complaints about billing irregularities, refund denial, and subscription traps.

Legal and Security Checks

Score: 80/100
Passed

"No trademark conflicts found and no entries on crypto scam or Google Safe Browsing blacklists."

Reason: No evidence of legal disputes or regulatory issues and no blacklist flags for malware or phishing.

Content Quality and Transparency

Score: 60/100
Passed

"However, some user feedback questions the app's AI effectiveness and transparency."

Reason: App description and supporting content provide clear information about services offered.

Your Next Steps

  • 1

    Do not subscribe without carefully reviewing cancellation policies and monitoring billing.

  • 2

    Verify subscription terms explicitly before providing payment details.

  • 3

    Consider reading extensive user reviews and third-party complaints before using the app.

  • 4

    Contact customer support promptly for any billing issues and document all communications.

  • 5

    Use payment methods that allow chargeback in case of unauthorized charges.

Evidence & Citations

🕵🏻 Keep investigating

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