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Investigation & Evidence Report

Generated on Jan 21, 2026

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viviennewestwood.com

http://viviennewestwood.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Viviennewestwood.com is the official online boutique for Vivienne Westwood, offering luxury fashion and accessories. It attracts around 3 million monthly visits, mainly from the US and UK, ranking #16,827 globally in traffic. The site uses reputable technology providers like Akamai and Microsoft Azure and supports major payment options including PayPal, Visa, and Mastercard. Registered in 2013, its domain is secured with a valid SSL certificate issued by Sectigo. The domain's Whois info is privacy-protected but shows consistent management. Customer service contacts are available, including emails and phone numbers, alongside active social media presence on Facebook, Instagram, and Twitter. The business has physical store listings, notably a New York location with moderate user ratings. Multiple recent news articles mention the brand, highlighting its fashion collections and legacy. Automated checks show no scams or blacklist warnings. However, user reviews on platforms like TripAdvisor reveal notable complaints about order accuracy, product quality, return policies, and customer support responsiveness. These issues have caused mixed customer experiences, with polarized ratings. No trademark conflicts or scams tied to the official domain appear. The brand has been involved in some legal disputes over copyright and domain misuse, but nothing impacting legitimacy. Overall, the website is authentic and technically sound, yet buyers should be aware of service and quality concerns reported by some customers.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
78%

Risk Insights

🛡️

Strong Technical Foundation

  • Valid SSL from Sectigo till 2026
  • Uses Akamai and Microsoft Azure hosting
  • High monthly traffic of ~3 million

Legitimate Domain and Brand Control

  • Registered since 2013
  • No trademark conflicts
  • Official social media and contact channels active
⚠️

Customer Service Concerns

  • Reports of poor product quality
  • Refund and return issues
  • Mixed customer experience ratings

Category Scores

Red Flags & Warnings

  • Multiple customer complaints about poor service, product quality, and refund difficulties reduce trust.

Detailed Checks & Insights

0-100 Scale

Domain Age and Registrar

Score: 90
Passed

"No anomalies found in registration history."

Reason: Domain registered in 2013 and managed by known registrar REGISTER S.P.A., with consistent Whois info.

Website Technology and Security

Score: 90
Passed

"Secure HTTPS and robust tech stack in place including Microsoft Azure."

Reason: Uses reputable CDN providers like Akamai, CDN security and SSL cert valid.

Traffic Volume and Geography

Score: 85
Passed

"Traffic sources are organic and direct, low paid ads."

Reason: High monthly visits (~3M), predominantly US and UK, consistent with brand markets.

Contact and Social Proof

Score: 80
Passed

"Presence on Facebook, Instagram, Twitter verified."

Reason: Multiple official contact emails and phone numbers; active social media profiles.

Blacklist and Scam Flags

Score: 90
Passed

"Domain deemed safe by automated tools."

Reason: No blacklist entries or scam flags from crypto or Google safe browsing.

Trademark and Brand Impersonation Risk

Score: 85
Passed

"Clear USPTO trademark absence of conflicts."

Reason: No trademark conflicts or impersonation found for this domain.

Customer Reviews and Complaints

Score: 30
Failed

"Polarized feedback with some 5-star but many 1-star ratings chronologically documented."

Reason: Significant negative reviews on product quality, customer service, and returns.

Legal and Dispute History

Score: 70
Passed

"Legal actions suggest brand protection efforts."

Reason: Involved in trademark and copyright disputes but nothing affecting domain validity.

Your Next Steps

  • 1

    Confirm product authenticity by comparing purchase details with official brand info.

  • 2

    Check user reviews before making high-value purchases for quality expectations.

  • 3

    Contact customer service for specific return or refund questions prior to ordering.

  • 4

    Use secure payment methods and watch for phishing or impersonation attempts on other domains.

  • 5

    Evaluate physical store feedback if visiting in person.

Key Evidence & Citations

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