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Domain Due Diligence

Report for Viu.com

Report generated: Dec 11, 2025

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Overall Summary
Safe
  Why we think so? 

viu.com is a well-established video streaming service focused on Asian dramas and TV shows. It draws about 14.6 million monthly visits, mainly from Indonesia, the Philippines, Thailand, Singapore, and Hong Kong. The site uses major technology providers like Amazon Web Services and Google Analytics, indicating a solid infrastructure. It holds several live U.S. trademarks under different owners, none indicating impersonation risk. User feedback shows the service is legitimate but notes recurring complaints about billing, customer support, ads on free plans, and content availability. No scam or phishing threats have been detected on security blacklists. Contact options include country-specific emails and active social media accounts. Overall, viu.com appears authentic with typical streaming service challenges.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
87%

Risk Insights

🛠️

Strong Technical Backbone

  • Uses Amazon AWS for servers and CDN
  • Integrates Google Analytics for traffic monitoring
  • Serves over 14 million monthly visitors
✅

Verified Brand Ownership

  • Multiple live US trademarks for 'VIU'
  • No signals of brand impersonation
  • Trademarks span software, apparel, and more
🛡️

No Scam or Phishing Flags

  • Clean records on crypto scam and Google Safe Browsing blacklists
  • No malware or phishing detected
  • Trusted domain registrar and valid SSL certificate

Contradictory Signals

Though the service is legitimate and technically solid, user experience issues with billing and ads remain common.

Signal A: Strong Infrastructure and Verified Brand

Signal B: User Complaints About Billing and Service

Category Scores

Red Flags & Warnings

  • Recurring user complaints about billing and subscription cancellations causing frustration.
  • Reported frequent ads on the free plan and limited downloadable content.

🔎 Detailed Checks & Analysis

Domain Infrastructure and Traffic

Score: 90/100
Passed

"Amazon Web Services and Google Analytics support the site with ~14.6 million visits monthly, mostly in Southeast Asia."

Reason: The domain is supported by reputable technology providers and has high monthly traffic from targeted markets.

Domain Registration and SSL

Score: 85/100
Passed

"Registered with CSC Corporate Domains. SSL issued by GlobalSign, valid until December 2026."

Reason: WHOIS data and valid SSL certificate indicate responsible domain management.

Trademark and Brand Authenticity

Score: 80/100
Passed

"Trademarks owned by various entities, no conflicts found."

Reason: Multiple live trademarks for VIU across categories suggest legitimate brand use without impersonation risk.

Blacklist and Security Checks

Score: 95/100
Passed

"Google Safe Browsing and crypto scam sniffer show no threats."

Reason: No presence in crypto scam or phishing blacklists.

Reputation and User Feedback

Score: 75/100
Passed

"User reviews highlight typical streaming service challenges, not scams."

Reason: Generally positive legitimacy marks, but with recurring user complaints on billing and ads.

Contact and Support Visibility

Score: 80/100
Passed

"Regional support emails and multiple social media profiles available."

Reason: Clear contact emails and active social media presence enhance trustworthiness.

Your Next Steps

  • 1

    If subscribing, use official viu.com or authorized app stores to avoid billing issues.

  • 2

    Monitor billing statements carefully and document cancellations.

  • 3

    Use provided regional contact emails for customer service issues.

  • 4

    Be cautious of unofficial viu-like domains to avoid scams.

  • 5

    Check social media and official help centers for service updates.

Evidence & Citations

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