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Domain Investigation Report

Report generated: Jan 4, 2026

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Verotel.com is an established payment service provider specializing in high-risk sectors, notably adult content, operating since 1998. The website attracts around 280,000 monthly visits, with a significant portion of traffic from the United States. It uses standard web technologies and maintains valid SSL certification. While it is a legitimate business with live trademark registrations and solid infrastructure, multiple customer complaints report poor support, billing errors, and account issues, leading to occasional accusations of scams. The domain is not blacklisted and appears trustworthy on technical scanning and safe browsing services. Legal records include a fraud-related court case where Verotel was plaintiff. Overall, they have a complex reputation with a mix of long-term users praising payouts but many others reporting problems.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
68%

Risk Insights

📅

Established Domain and Business

  • Registered since 1999.
  • Operates with reputable registrar GANDI SAS.
  • Valid SSL certificate issued by trusted authority.
⚠️

Mixed Customer Reputation

  • Numerous complaints about billing and support.
  • Accusations of unauthorized charges and account freezes.
  • Some long-term positive users, but overall poor ratings.

Category Scores

Red Flags & Warnings

  • Multiple user reports cite unauthorized recurring charges and unresponsive customer support.
  • Several merchants complain about sudden account suspensions and frozen funds without transparent communication.

Detailed Checks & Insights

0-100 Scale

Domain age and registrar reputation

Score: 85
Passed

"Long registration age and stable registrar support reduce risk of domain misuse."

Reason: Domain verotel.com has been registered since 1999 with GANDI SAS, a reputable registrar.

Technical and security signals

Score: 80
Passed

"Modern infrastructure and no blacklist hits increase trustworthiness."

Reason: The domain uses valid SSL issued by Sectigo and standard technologies with no technical red flags.

User reputation and complaints

Score: 30
Failed

"Patterns of user dissatisfaction raise suspicion despite legitimate operation."

Reason: Multiple credible user complaints exist about unauthorized billing, support problems, and fund holds.

Blacklist and scam databases

Score: 75
Passed

"Absence from blacklists mitigates some risk."

Reason: Verotel.com is not listed on major blacklists including crypto scam and Google safe browsing.

Legal and trademark status

Score: 65
Passed

"No evidence of deceptive legal practices found."

Reason: Active trademark registrations and known legal disputes as plaintiff show business legitimacy.

Your Next Steps

  • 1

    If considering using Verotel, review alternative high-risk payment processors with better reputations such as Corepay or CCBill.

  • 2

    Monitor transactions carefully for unauthorized charges and maintain records of all communication.

  • 3

    Use official support channels like livesupport@verotel.com and vtsup.com for dispute management.

  • 4

    Check for up-to-date customer reviews on trusted forums before engagement.

Evidence & Citations

📌 More checks:

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