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Domain Investigation Report

Report generated: Dec 17, 2025

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ultimate-guitar.com

http://ultimate-guitar.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Ultimate-guitar.com is a popular site offering over 1.1 million tabs for guitar and other instruments, with a monthly visit count near 60 million. It ranks #704 globally and is based mainly in the US. The domain was registered in 1999 and is managed by Network Solutions, LLC. It uses reputable services like Cloudflare for security. The company holds registered trademarks for "Ultimate-Guitar.com" since 2009, indicating a legitimate brand presence. The site offers contact emails and has verified social media profiles. However, multiple consumer reports, especially on the BBB, highlight consistent complaints about billing practices, including unexpected charges post free trials, difficulty cancelling subscriptions, and refusal of refunds. These issues have led to an F rating on the BBB. No lawsuit involving the domain was found. Given the site’s broad usage and longstanding presence but notable billing concerns, users should proceed with caution, carefully reviewing subscription terms.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
85%

Risk Insights

⚠️

Strong Brand but Billing Concerns

  • Long-established domain with solid trademarks and infrastructure.
  • Significant and repeated complaints about billing and refunds.
  • Users should review subscription terms closely.
🌐

High Global Traffic

  • Nearly 60 million visits monthly worldwide.
  • Most users come from the US and English-speaking countries.
  • High engagement and extensive tab library.

Category Scores

Red Flags & Warnings

  • Multiple complaints of unauthorized charges post cancellation and confusing subscription billing detected on BBB and user forums.

Detailed Checks & Insights

0-100 Scale

Domain Technical and Traffic Analysis

Score: 90
Passed

Reason: The domain has strong traffic (~60 million monthly visits) and uses reputable technology providers like Cloudflare and Network Solutions.

WHOIS and SSL Evaluation

Score: 90
Passed

Reason: Domain registered in 1999 with a reliable registrar; SSL certificate is current and valid.

Trademarks and Brand Legitimacy

Score: 85
Passed

Reason: Active registered trademarks since 2009 confirm legitimate brand ownership.

Blacklist and Scam Reports

Score: 75
Passed

Reason: No inclusion on scam blacklists or Google Safe Browsing warnings.

Customer Complaints and Trust Indicators

Score: 30
Failed

Reason: Many customer complaints report unauthorized charges, difficulty cancelling, and poor refund policies, resulting in low BBB rating and warnings from users.

Your Next Steps

  • 1

    If considering subscription, carefully read all terms, especially free trial and auto-renewal conditions.

  • 2

    Prefer paying via platforms with dispute protections (e.g., Apple App Store, PayPal).

  • 3

    Keep screenshots and confirmation emails if you subscribe.

  • 4

    Monitor your card statements for unauthorized charges after canceling subscriptions.

  • 5

    Contact company support directly via verified emails for billing issues.

Evidence & Citations

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