Domain Investigation Report
Report generated: Dec 30, 2025
ubereats.com
http://ubereats.comWhy we think so?
UberEats.com is a well-known online food delivery platform operated by Uber Technologies, Inc., serving millions of users primarily in the United States. It ranks #416 globally with about 59 million monthly visits and offers contactless delivery from numerous restaurants. The site uses reputable technologies such as Amazon CloudFront for content delivery and Adobe Audience Manager for analytics, indicating robust infrastructure. However, users report frequent complaints regarding delivery reliability, challenging refund processes, and customer service effectiveness. Uber Eats also faces several lawsuits concerning driver pay, deceptive subscription practices, and other labor disputes, with recent settlements totaling over $15 million. There are phishing scams and driver misconduct reports, but the official site is not flagged on known blacklist sources. Overall, ubereats.com presents as a legitimate service with some user experience and legal risk factors to consider.
Risk Insights
Reputable Domain and Infrastructure
- Established in 2011 with a trusted registrar
- High traffic volume indicating genuine service
- Uses leading security and delivery technologies
User Experience Warnings
- Common complaints about delivery and refunds
- Reports of scams involving drivers and phishing
- Customer service often cited as ineffective
Legal Risks
- Multiple recent lawsuits on labor and billing practices
- Large settlements suggest ongoing compliance challenges
Category Scores
Red Flags & Warnings
- Several documented scams involve drivers demanding extra payment or holding orders for ransom.
- User complaints highlight inflated pricing and poor customer service responsiveness.
- FTC and multiple states have filed lawsuits over deceptive subscription and labor practices.
Detailed Checks & Insights
0-100 Scale
Domain Age and Registrar Reputation
Score: 90
Domain Age and Registrar Reputation
Reason: Registered in 2011 under MarkMonitor, a reputable registrar specialized in brand protection.
Website Traffic Volume and Quality
Score: 90
Website Traffic Volume and Quality
Reason: High monthly visits (~59 million) with diverse traffic sources primarily direct and search.
Technology Stack Validity
Score: 85
Technology Stack Validity
Reason: Uses paid, reputable technologies like Amazon CloudFront and DigiCert SSL ensuring secure performance.
Presence on Reputable Blacklists
Score: 95
Presence on Reputable Blacklists
Reason: Not listed on crypto scam blacklists or in Google Safe Browsing threat lists.
Trademark and Brand Impersonation Check
Score: 95
Trademark and Brand Impersonation Check
Reason: No conflicting USPTO trademarks found for 'ubereats' suggesting brand ownership is clear.
Evidence of Reported User Scams or Complaints
Score: 40
Evidence of Reported User Scams or Complaints
Reason: Multiple reports of scams involving delivery drivers and phishing tactics impacting users.
Legal Disputes and Corporate Transparency
Score: 50
Legal Disputes and Corporate Transparency
Reason: Recent lawsuits and settlements highlight ongoing legal risks related to labor and subscription issues.
Your Next Steps
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1
Use the official Uber Eats app or website only to avoid phishing scams.
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2
Verify email domains carefully before providing personal information.
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3
Be aware of potential delivery and refund issues and document orders accordingly.
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4
Monitor ongoing legal developments and user reviews for service changes.
Evidence & Citations
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Uber Eats Reviews and Complaints Overview
Detailed customer feedback about delivery and service issues.
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Uber Eats Scam and Fraud Reports
Official guidance on phishing and scam threats related to Uber Eats.
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Uber Eats Legal Disputes and Settlements
Coverage of recent lawsuits concerning driver pay and subscription practices.
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Uber Eats Technical and Traffic Profile
Website tech stack, traffic volume, and infrastructure details.
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