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Domain Due Diligence

Report for Turbotenant.com

Report Date
October 17, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

TurboTenant is a well-established property management platform used by over 750,000 landlords, offering tenant screening, lease generation, and rent collection. It receives around 2 million monthly visits, mainly from U.S. users. The website employs reputable technologies and holds valid trademarks. However, some users report losing money due to scams from fraudulent listings on the platform, which TurboTenant tries to address with guidance and fraud prevention tips. Legal and customer disputes mainly involve tenant screening inaccuracies and refund issues, but the company actively manages complaints and removes fraudulent listings. Overall, TurboTenant operates legitimately but users should verify listings carefully before making payments.

Confidence Score
88%

Risk Insights

🛡️

Legitimate Business with Risk of Third-Party Scams

  • Over 750,000 landlords use TurboTenant's software nationally.
  • Platform attracts scammers posting fake rental listings.
  • Users should verify listings before paying application fees.
✅

Active Trademark and Verified Contacts

  • Registered trademarks since 2015 confirm brand validity.
  • Multiple official emails and social accounts are available.
  • Physical office located in Fort Collins, Colorado.
⚠️

User Complaints Over Fees and Screening

  • Complaints include unreimbursed fees and background check errors.
  • TurboTenant provides scam reporting and removal guidance.
  • Platform faces legal scrutiny under tenant screening regulations.

Contradictory Signals

TurboTenant runs a legitimate business but hosts third-party scammers exploiting the platform.

Signal A: Legitimate trademarks, high traffic, verified contacts

Signal B: Multiple user complaints about scams and refunds

Category Scores

Red Flags & Warnings

  • Multiple user reports detail losing nonrefundable application fees to scammers posting fake listings on TurboTenant's platform.
  • Customer complaints include unresolved refund disputes and technical difficulties with tenant screening and data management.
  • Ongoing legal disputes concerning screening report errors and Fair Credit Reporting Act compliance highlight operational risks.

🔎 Detailed Checks & Analysis

Domain and Traffic Analysis

Score: 85/100
Passed

"Strong traffic rank (#21,762 globally) and diverse traffic sources including direct and search."

Reason: The site receives around 2 million visits monthly, primarily U.S.-based users, showing established usage and legitimate interest.

Trademark and Brand Validation

Score: 90/100
Passed

"Registered owner addresses match business location in Fort Collins, CO."

Reason: TurboTenant holds active, official trademarks since 2015, indicating formal business registration and brand ownership.

Contact and Social Presence

Score: 80/100
Passed

"Presence on Facebook, Twitter, Instagram, LinkedIn, YouTube confirms active engagement."

Reason: Official support emails and multiple verified social media accounts provide trustworthy communication channels.

Scam and Fraud Reports Presence

Score: 40/100
Failed

"Although TurboTenant itself is legitimate, it is sometimes exploited by scammers to defraud renters."

Reason: Users report losing money due to scams by third parties posting fraudulent rental listings via the platform.

Legal and Customer Dispute History

Score: 50/100
Failed

"Legal risks related to background check compliance and screening accuracy are documented."

Reason: Repeated customer disputes mainly concerning tenant screening reports and refund handling suggest operational challenges.

Your Next Steps

  • 1

    Verify rental listings independently before submitting application fees or personal information on TurboTenant.

  • 2

    Use TurboTenant's tools and follow their guidance to report suspicious or fraudulent listings immediately.

  • 3

    Consider alternative tenant screening and property management tools if concerned about disputes or refund policies.

  • 4

    Check recent reviews and BBB complaints to stay updated on platform reliability and typical issues.

  • 5

    Report any suspected scam listings to law enforcement or consumer protection authorities to aid wider fraud prevention.

Evidence & Citations

🕵🏻 Keep investigating

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