Domain Due Diligence
Report for Trebello.com
Why we think so?
Trebello.com is a small Spanish website focusing on sport, culture, and leisure activities, with low monthly traffic around 99 visits as of September 2025. Its domain, registered in 2008, is secure and uses valid SSL certificates. The site publicly provides contact emails and phone numbers linked to social media accounts. However, independent research shows several customer complaints describing difficult refund processes, denied money-back guarantees, and poor customer service, mostly linked to Trybello LLC products, which are associated with this domain. These issues point to suspicious business practices despite the site's technical legitimacy and no confirmed legal disputes or phishing blacklists.
Risk Insights
Customer Complaints Highlight Refund Issues
- Repeated reports of denied or delayed refunds despite guarantees
- Poor customer service response to refund requests
- Risks for buyers trusting money-back claims
Technical Setup Is Legitimate
- Domain registered since 2008
- Valid SSL certificates in place
- No blacklist detections found
Contradictory Signals
Despite technical legitimacy, user experience raises trust concerns
Signal A: Technical checks show domain is valid and secure
Signal B: Customer reports indicate possible fraudulent refund practices
Category Scores
Red Flags & Warnings
- Multiple users report failure to receive refunds despite money-back guarantees.
- Brand identity obscured due to masked WHOIS registrant information, reducing transparency.
- Customer service complaints include unresponsiveness and ignored refund requests.
🔎 Detailed Checks & Analysis
Domain identity and registrar information
Score: 60/100
Domain identity and registrar information
"WHOIS data shows privacy protection. Registered with a known registrar since 2008."
Reason: Domain owner’s identity is privacy-masked, limiting transparency. The domain has been active since 2008, which is a positive sign.
Traffic and engagement metrics
Score: 40/100
Traffic and engagement metrics
"Data from SimilarWeb indicates only about 99 monthly visits."
Reason: Visits are very low with a high bounce rate close to 48%, suggesting limited engagement.
Customer reputation and complaints
Score: 30/100
Customer reputation and complaints
"BBB and independent reviews document refund disputes and misleading guarantees."
Reason: Multiple credible complaints about poor service and denied refunds signal reputational concerns.
Blacklist and threat detection
Score: 90/100
Blacklist and threat detection
"Scans from Google Safe Browsing and crypto scam databases are clean."
Reason: No entries found in phishing or crypto scam blacklists, indicating no known malicious activity.
Trademark and brand impersonation check
Score: 90/100
Trademark and brand impersonation check
"USPTO search returned no results for 'trebello'."
Reason: No conflicting trademarks found for trebello, reducing risk of brand impersonation.
Your Next Steps
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1
Exercise caution before purchasing from this site due to multiple refund complaints and customer dissatisfaction.
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2
Use payment methods with buyer protection, such as credit cards or PayPal, to safeguard purchases.
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3
Check updated third-party reviews and complaint platforms like the BBB for recent customer feedback.
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4
Avoid entering sensitive personal or financial information unless the site’s legitimacy is independently verified.
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5
Report any fraudulent experiences related to this site to consumer protection agencies.
Evidence & Citations
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User complaints on Better Business Bureau about Trybello LLC
Several users report refund difficulties and poor customer support linked to trebello.com
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SimilarWeb traffic and engagement data for trebello.com
Site shows low traffic and high bounce rate, indicating weak user engagement
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WHOIS and SSL certificate details for trebello.com
Domain registered in 2008 with valid SSL; registrant data is masked
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Scamadviser check for trybello.com
Rates site as technically safe but warns of unresolved complaints
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USPTO trademark search for trebello
No trademark conflicts found for the brand trebello
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