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Domain Due Diligence

Report for Travelodeal.com

Report Date
November 18, 2025
Recommendation
Caution
Overall Summary
Suspicious
Β  Why we think so?Β 

Travelodeal.com is an online travel agency offering vacation packages primarily in the US market, with about 47,000 monthly visits. It is backed by recognized payment systems and has an active, valid SSL certificate. The company holds a trademark registered since 2016 under Mazda Consultancy Services Pvt. Ltd. Various online sources show mixed customer experiences: while some users report dissatisfaction and accuse the site of misleading advertising or "bait and switch" practices, aggregated reviews and automated trust scores often rate the site as legitimate and protected by industry standards like IATA. The company appears to have processes to handle disputes, although some customers have reported challenges with refunds or service quality. No major legal actions against the entity are publicly documented. Exercising caution and verifying bookings independently is advised.

Confidence Score
60%

Risk Insights

⚠️

Mixed Customer Feedback

  • Some users report dissatisfaction and deceptive practices.
  • Others share positive experiences and successful bookings.
  • Automated trust scores rate the site as average to good.
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Technical Security in Place

  • Valid SSL certificate protects data.
  • Well-known payment methods accepted.
  • No blacklist flags detected.
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Moderate Traffic with High Bounce Rate

  • ~47K visits monthly, mostly US-based.
  • Bounce rate near 70% suggests site engagement issues.
  • Potential indicator of user dissatisfaction.

Contradictory Signals

Discrepancy between algorithmic trust signals and genuine consumer experiences.

Signal A: Automated reviews and trust scores rate the site as legitimate and safe.

Signal B: Significant user complaints allege bait-and-switch tactics and poor service.

Category Scores

Red Flags & Warnings

  • Multiple user complaints allege bait-and-switch tactics and misleading hotel bookings.
  • High bounce rate (~70%) hints at poor user experience or dissatisfaction.
  • Terms and conditions restrict chargebacks, which could be viewed as limiting consumer rights.

πŸ”Ž Detailed Checks & Analysis

SSL certificate validation

Score: 90/100
Passed

"Secure connection supported; no SSL-related flags detected."

Reason: The domain uses a valid SSL certificate issued by GoDaddy, current until October 2026.

Website traffic and user engagement

Score: 40/100
Failed

"High bounce rate is a warning sign for trust and usability issues."

Reason: The site has moderate traffic but a very high bounce rate near 70%, indicating potential user dissatisfaction or low engagement.

Reputation and user reviews

Score: 50/100
Failed

"Mixed reputation from independent consumer reports and forums."

Reason: Multiple user reports describe misleading practices and dissatisfaction, but aggregated scores and some positive feedback exist.

Registered trademark and ownership

Score: 80/100
Passed

"Trademark supports brand legitimacy and ownership."

Reason: Travelodeal holds an active trademark registered by Mazda Consultancy Services Pvt. Ltd. since 2016.

Contact details and social presence

Score: 70/100
Passed

"Accessible and transparent contact information is a positive trust factor."

Reason: The website lists verified emails and active social media accounts, demonstrating transparency and accessibility.

Blacklist and phishing status

Score: 10/100
Passed

"Domain is not blacklisted by major security services."

Reason: No presence on known crypto scam blacklists or Google Safe Browsing phishing/malware lists.

Customer dispute and refund policy

Score: 30/100
Failed

"May deter some customers due to restrictive policies."

Reason: Terms restrict chargebacks and legal dispute rights, potentially limiting consumer protections.

Your Next Steps

  • 1

    Verify deposit protection and booking terms carefully before committing.

  • 2

    Research recent customer reviews from independent platforms like Trustpilot and Tripadvisor.

  • 3

    Use secure payment methods such as credit cards or PayPal that offer buyer protection.

  • 4

    Report any unresolved disputes or suspicious behavior to consumer protection agencies.

  • 5

    Consider contacting the company directly via provided email or social media to clarify offers and policies.

Evidence & Citations

πŸ•΅πŸ» Keep investigating

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