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Domain Due Diligence

Report for Topstep.com

Report Date
October 20, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Topstep.com is a U.S.-based finance and investing website focused on futures trading education and funded accounts. It receives about 4.9 million visits monthly, mostly from the United States. The site uses well-known technologies like Amazon Web Services and WordPress and maintains active social media profiles. Contact information, including support emails and phone numbers, is publicly available. Several trademarks are registered under TopstepTrader LLC and related entities in Chicago, IL. Despite a robust technical and legal infrastructure, multiple user reports on Better Business Bureau and review sites highlight issues with account bans, disputed payouts, and technical glitches affecting trading. Legal disputes exist around intellectual property and customer payment disagreements. No official scam blacklists or Google Safe Browsing risk flags are present. Overall, the site shows many trust signals but some unresolved customer complaints suggest exercising caution.

Confidence Score
78%

Risk Insights

🛡️

Established Brand with Legal Protections

  • Domain registered since 2000.
  • Multiple active trademarks in finance and software.
  • Valid SSL and reputable DNS setup.
⚠️

Mixed Customer Experience

  • Many user complaints about payout refusals and account bans.
  • Technical glitches reported during live trading.
  • Ongoing legal disputes linked to customer issues.

Contradictory Signals

Despite reliable infrastructure and trademarks, customer dissatisfaction harms overall reputation.

Signal A: Strong technical and brand signals

Signal B: Significant unresolved user complaints and legal disputes

Category Scores

Red Flags & Warnings

  • Numerous user complaints about payout denials, account bans, and technical trading platform issues suggest trust concerns.
  • Active legal disputes including chargebacks and intellectual property lawsuits indicate business conflicts and customer relation risks.

🔎 Detailed Checks & Analysis

Domain Validity and History

Score: 90/100
Passed

"Long history and good DNS setup contribute to authenticity."

Reason: Domain has been registered since 2000 with reliable registrar and active, valid SSL certificate.

Website Technology and Traffic

Score: 85/100
Passed

"Traffic is mainly from the United States, consistent with claimed business location."

Reason: Site employs trusted technologies (AWS, WordPress) and attracts nearly 5 million monthly visits.

Public Contact Details

Score: 80/100
Passed

"Transparency in contact info supports legitimacy."

Reason: Multiple verified emails, phone numbers, and social media profiles are publicly available.

Trademark and Brand Status

Score: 80/100
Passed

"Active trademark registrations protect intellectual property."

Reason: Several live trademarks owned by TopstepTrader LLC and affiliates confirm a recognized brand.

Blacklist and Safe Browsing Status

Score: 90/100
Passed

"No technical flags for scams or fraud detected."

Reason: No listings found on crypto scam blacklists or Google Safe Browsing for malware or phishing.

Customer Complaints and Reputation

Score: 40/100
Failed

"These raise concerns about user treatment and financial fairness."

Reason: Significant user reports cite unresolved payout disputes, account bans, and platform issues causing losses.

Legal and Business Disputes

Score: 50/100
Failed

"While not proof of fraud, disputes suggest risk in customer relationships."

Reason: Presence of ongoing lawsuits over intellectual property and payment disputes indicates business conflicts.

Your Next Steps

  • 1

    Review detailed user feedback and complaints on BBB and other review platforms before engaging financially.

  • 2

    Verify all financial and trading terms directly on Topstep.com to understand risk disclaimers and refund policies.

  • 3

    Monitor ongoing legal cases for outcomes that might affect service reliability.

  • 4

    Consider alternative trading education platforms with stronger user satisfaction for sensitive investments.

Evidence & Citations

🕵🏻 Keep investigating

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