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Domain Due Diligence

Report for Tomtom.com

Report Date
October 11, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

TomTom.com is a well-established website for a leading global location technology specialist. It sees about 2.4 million monthly visits, ranking around #11,520 globally with substantial traffic from Germany, the Netherlands, and the UK. The site runs on reliable infrastructure, including Akamai and Amazon hosting, and uses secure protocols like HTTPS. The domain was registered in 1996 and is managed by a reputable registrar, MarkMonitor. Official contact emails are publicly available, and the company actively addresses scam warnings about unauthorized third-party sites impersonating TomTom. While some users express frustration over discontinued product support and unmet marketing promises, there is no evidence TomTom.com is involved in criminal scams or phishing. The brand has been involved in past legal disputes related to intellectual property and marketing practices but generally resolves these through proper channels.

Confidence Score
83%

Risk Insights

🛡️

Strong Website Identity and Security

  • Domain registered since 1996 via reputable registrar MarkMonitor
  • Valid SSL certificate through late 2026
  • No phishing or blacklist risks detected
🌍

High Traffic and Global User Base

  • About 2.4 million monthly visits
  • Top traffic from Germany, Netherlands, UK
  • Diversified traffic sources with strong direct and search presence
⚠️

User Complaints Focus on Support, Not Fraud

  • Some users cite dissatisfaction with discontinued services
  • No credible reports of monetary scams on official site
  • Be cautious of fraudulent third-party support sites

Contradictory Signals

Customer language reflects frustration with business practices, not proven illegal activity on the site itself.

Signal A: High trust signals from domain age, traffic, and security

Signal B: Customer reviews use terms 'fraudulent' and 'scam'

Category Scores

Red Flags & Warnings

  • Customer complaints about "lifetime free updates" not being honored cause dissatisfaction but do not constitute criminal fraud.
  • Discontinued product support has caused economic loss perception among users, though not a direct scam indicator.

🔎 Detailed Checks & Analysis

Domain age and registrar reputation

Score: 90/100
Passed

"Long established domain and registrar provide strong identity verification."

Reason: Domain registered in 1996, managed by MarkMonitor, a trusted registrar protecting brand domains.

Website traffic and global rank

Score: 80/100
Passed

"Traffic sources are diversified with strong direct and search traffic."

Reason: 2.4M monthly visitors and global rank ~11,520 indicates a widely used legitimate website.

Security and SSL validity

Score: 90/100
Passed

"Standard security protocols in place with recognized certificate authority."

Reason: Active SSL certificate valid through November 2026 ensures secure HTTPS connections.

Blacklist and phishing checks

Score: 100/100
Passed

"Clean security reputation without detected threats."

Reason: No blacklists or phishing risks detected by Google Safe Browsing or crypto scam scanners.

Customer complaints and fraud reports

Score: 60/100
Passed

"User frustration exists but does not imply scam or fraud at the site level."

Reason: No verified reports of criminal fraud; complaints relate mainly to customer service and product policies.

Legal disputes and brand conflicts

Score: 70/100
Passed

"Legal issues reflect business realities without scam indicators."

Reason: Involved in intellectual property litigation and marketing disputes, typical for global tech firms.

Presence of official contact information

Score: 85/100
Passed

"Accessibility of contact information reduces scam risk."

Reason: Multiple official emails and verified social media accounts available, supporting transparency.

Recent news and active business presence

Score: 85/100
Passed

"Active business operations verified through news coverage."

Reason: Ongoing product launches and partnerships in 2025 show an active and legitimate company.

Your Next Steps

  • 1

    Verify you are on the official tomtom.com site before making purchases or sharing personal information.

  • 2

    Be cautious of unauthorized third-party support sites claiming to represent TomTom.

  • 3

    Check for official contact details from the website if you need customer support.

  • 4

    Avoid clicking links in unsolicited emails or messages claiming to be from TomTom support.

  • 5

    Report suspicious websites or communications impersonating TomTom to the appropriate authorities or to TomTom directly.

Evidence & Citations

🕵🏻 Keep investigating

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