Tickpick.com (Domain) Investigation Report
Generated on Mar 12, 2026
Why we think so?
TickPick.com is a well-visited ticket resale marketplace based in the US with over 3 million monthly visits. It operates transparently as a secondary platform for tickets to concerts, sports, and events, using numerous technology tools including Amazon, Google Analytics, and Cloudflare. The company holds a registered trademark for its name and maintains a physical business location in New York. It uses secure HTTPS with a valid certificate. Despite being popular and having partnerships with major sports teams, TickPick faces a significant number of customer complaints involving ticket delivery delays, refund disputes, and customer service shortcomings reported mainly on the Better Business Bureau (BBB). However, it also enjoys positive app store ratings and generally good online reputation for its pricing and user experience. There are no major lawsuits or regulatory actions reported against it so far.
Risk Insights
Strong Technical Backbone 🛡️
- Established domain since 2008 with robust SSL encryption
- Wide adoption of security, analytics, and CDN services
- High monthly traffic and US user base
Mixed Customer Reputation ⚠️
- Numerous BBB complaints highlight ticket delivery and refund problems
- Positive app store reviews indicate many satisfied users
- No major lawsuits but persistent dispute cases exist
Category Scores
Red Flags & Warnings
- Multiple customer reports on BBB of undelivered or invalid tickets and poor refund handling indicate ongoing service reliability issues.
- Frequent complaints of poor customer support responsiveness and unresolved disputes undermine trust.
Detailed Checks & Insights
0-100 Scale
Domain Metadata and Ownership
Score: 90
Domain Metadata and Ownership
"The domain was created in 2008 and has a valid SSL certificate issued by reputable issuer E7."
Reason: The domain is long-established, registered through a reputable registrar, with Cloudflare DNS and valid SSL certificate.
Technology Stack and Infrastructure
Score: 85
Technology Stack and Infrastructure
"Integration with many analytics, CDN, and security tools suggests a mature platform."
Reason: Uses a comprehensive modern technology stack including Amazon services, Google Analytics, and Cloudflare, indicating proper operational infrastructure.
Web Traffic Quality and Volume
Score: 85
Web Traffic Quality and Volume
"Ranked #13,209 globally and #2,696 in the US in February 2026."
Reason: Reports over 3 million monthly visits, mainly US traffic with average bounce and engagement statistics consistent with a legitimate marketplace.
Blacklist and Safety Flag Checks
Score: 90
Blacklist and Safety Flag Checks
"Safety scans are clean with no recent detected risks."
Reason: No detected listings on crypto scam blacklists or Google Safe Browsing, indicating no major phishing or malware warnings.
Trademark and Brand Verification
Score: 80
Trademark and Brand Verification
"Trademark status is live with an active registration from 2015."
Reason: TickPick has a legitimate registered trademark through USPTO under TickPick, LLC based in New York.
Business Reputation and User Feedback
Score: 40
Business Reputation and User Feedback
"However, positive ratings on app stores and select reseller websites indicate mixed sentiment."
Reason: Significant negative customer complaints in BBB reviews regarding ticket delivery failures, refund delays, and customer service issues.
Legal and Regulatory Status
Score: 60
Legal and Regulatory Status
"User agreement encourages dispute resolution before legal action."
Reason: No major lawsuits or legal shutdowns found, but ongoing unresolved disputes and complaints persist.
Your Next Steps
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1
If buying tickets, verify ticket validity immediately upon receipt and keep all purchase communications.
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2
Use buyer protection guarantees where available and report issues promptly.
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3
Check recent BBB reviews and company responses for updates on common complaint resolutions.
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4
Consider comparing prices and policies with other ticket marketplaces before purchase.
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5
Be cautious with high-value transactions and suspicious offers outside official channels.
Key Evidence & Citations
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SimilarTech analysis for tickpick.com
⤷ Shows technology stack and traffic metrics supporting legitimacy.
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WHOIS and DNS details for tickpick.com
⤷ Confirms domain registration dates and SSL certificate validity.
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USPTO Trademark Search for TickPick
⤷ Registered trademarks legally protect the brand.
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SimilarWeb traffic overview for tickpick.com
⤷ Confirms estimated monthly visits and traffic sources.
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TickPick Google Places Profile
⤷ Physical location and user ratings verify business presence.
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Better Business Bureau Complaints and Reviews
⤷ Documents recurring customer disputes and company responses.
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