Domain Due Diligence
Report for Thinkorswim.com
Why we think so?
thinkorswim.com is an online broker platform owned by Charles Schwab, offering trading, investing, and retirement planning services. The site attracts about 4.6 million monthly visits, primarily from the United States. It uses reputable technologies and hosting providers like Adobe, Akamai, and Amazon Web Services. The domain was registered in 1999 and is managed by MarkMonitor, Inc., a known registrar for established brands. The business holds multiple active US trademarks dating back to 1999, confirming brand legitimacy. Despite positive signals, there are documented customer disputes involving trade execution errors and arbitration claims with TD Ameritrade, the parent company. Overall, the platform is legitimate but users should remain cautious about occasional technical and service issues reported.
Risk Insights
Established and Trusted Domain
- Domain registered in 1999
- Reputable registrar MarkMonitor used
- Strong DNS and SSL setup
Strong Trademark Protection
- Multiple active US trademarks
- Owned by Charles Schwab & affiliates
- Trademark history spans over 20 years
Customer Disputes Present
- Some user loss claims due to trade errors
- Legal arbitration cases documented
- Use caution and verify your trades
Contradictory Signals
The platform is genuine but users have reported issues leading to losses.
Signal A: Legitimate brand with strong trademark and domain history
Signal B: Customer complaints and arbitration claims over execution reliability
Category Scores
Red Flags & Warnings
- There are documented customer arbitration cases related to trade execution errors on the platform.
🔎 Detailed Checks & Analysis
Domain Registration and Ownership
Score: 90/100
Domain Registration and Ownership
"Long domain age and trusted registrar reduce risk of scam or fraud."
Reason: The domain was registered in 1999 and uses a reputable registrar MarkMonitor, indicating stable ownership.
Legal Trademark Verification
Score: 90/100
Legal Trademark Verification
"Multiple live trademarks dating back to 1999 support genuine ownership claims."
Reason: Active US trademarks owned by Charles Schwab confirm legitimate brand identity.
Traffic and Usage
Score: 85/100
Traffic and Usage
"High traffic volume and low bounce rate indicate active legitimate usage."
Reason: The site has a healthy 4.6 million monthly visits, mostly from US users, supporting legitimacy.
Website Technology and Infrastructure
Score: 90/100
Website Technology and Infrastructure
"Modern and paid technology services reduce technical risk."
Reason: Usage of reputable technologies and hosting services like Adobe, Akamai, and AWS show good security and reliability.
Customer Feedback and Complaints
Score: 70/100
Customer Feedback and Complaints
"While the platform is regulated, users should be aware of reported issues."
Reason: There are documented customer arbitration cases alleging trade execution errors and losses using thinkorswim platform.
Blacklist and Scam Reports
Score: 95/100
Blacklist and Scam Reports
"No negative listings found in scam databases."
Reason: thinkorswim.com is not present on known scam or crypto blacklists.
Your Next Steps
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1
Verify you access thinkorswim.com only through the official domain to avoid phishing.
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2
Contact official support using verified phone numbers if you experience issues with trading or account access.
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3
Be aware of possible platform errors; regularly monitor your trades and report discrepancies promptly.
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4
Review recent user feedback for updates on platform performance.
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5
Keep your software up to date to benefit from the latest security features.
Evidence & Citations
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Whois, DNS and SSL details for thinkorswim.com
Shows domain age, registrar, DNS records and valid SSL certificate.
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Technology and Traffic Profile for thinkorswim.com
Details monthly visits, technology stack, and geographic distribution.
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USPTO Trademark Search for THINKORSWIM
Provides multiple active trademarks verifying ownership.
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Thinkorswim Platform Customer Arbitration and Loss Reports
Documents legal disputes and customer complaints about trade execution errors.
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