Thepreviewapp.com (Domain) Investigation Report
Generated on Feb 27, 2026
Why we think so?
thepreviewapp.com is a website supporting the Preview app, an Instagram and TikTok planning tool with about 137,000 monthly visits primarily from the United States and other countries like Germany and Brazil. The site uses reliable technology like Amazon, Google services, and Cloudflare for hosting and security. It's registered since 2016 via Amazon Registrar, with WHOIS privacy protection in place. The app claims over 20 million users and 100,000 five-star reviews across platforms. Users appreciate features such as visual feed planning, unlimited posts, and team collaboration. However, many reviews report serious concerns including frequent technical glitches, poor customer support with delays, unexpected and recurring billing charges, and issues with usability, especially on newer iPhones. No scam or phishing blacklists include this domain, and no legal disputes are found. While the app is Instagram-approved and uses verified login systems, billing and support issues have led some users to describe experiences as scam-like. Monitoring charges and contacting card providers is advised for affected users.
Risk Insights
Stable Domain and Hosting
- The domain is registered since 2016 with privacy protection.
- Uses popular services like Amazon Registrar and Cloudflare.
- SSL certificate is valid and up to date.
Mixed User Experiences
- Many users report billing problems and poor support response.
- App has high ratings but recurring complaints persist.
- No scam listings, but trust concerns remain due to unresolved issues.
Category Scores
Red Flags & Warnings
- Numerous user reports of unexpected subscription charges and unresponsive customer support.
Detailed Checks & Insights
0-100 Scale
Domain Metadata Validity
Score: 80
Domain Metadata Validity
"WHOIS data confirms the domain is stable and uses Cloudflare DNS for security."
Reason: Domain registered since 2016 with privacy protection; SSL certificate is valid and current.
Traffic and Source Authenticity
Score: 75
Traffic and Source Authenticity
"SimilarWeb reports around 137k monthly visits with a bounce rate below 44%."
Reason: Traffic metrics show consistent visits mainly from the US and other legitimate geos; traffic sources are varied and typical for an app.
Technology and Infrastructure Check
Score: 90
Technology and Infrastructure Check
"Site uses modern and common web technologies ensuring reliable operation."
Reason: Uses reputable vendors like Amazon, Google, Cloudflare, and SendinBlue for email and hosting.
Scam and Phishing Blacklist Check
Score: 95
Scam and Phishing Blacklist Check
"Cryptoscam sniffer and Google Safe Browsing show no threats related to this site."
Reason: No indication in scam databases or phishing blacklists for this domain.
User Reputation and Review Analysis
Score: 40
User Reputation and Review Analysis
"User complaints detail recurring charges without refunds and slow support."
Reason: Numerous negative user reports about billing and customer service raise trust issues.
Your Next Steps
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1
Monitor your billing statements carefully if subscribing to this service.
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2
Contact customer support via hi@thepreviewapp.com for issues, though response may be slow.
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3
Consider reading recent user reviews for updated feedback on service quality.
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4
Avoid providing payment details if unsure about your ability to resolve potential subscription problems.
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5
Use official app stores and verify credentials in Instagram settings to confirm app authenticity.
Key Evidence & Citations
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User Reviews and Complaints on App Store and Online
⤷ Contains detailed positive and negative user feedback highlighting risks related to billing and support.
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SimilarWeb Traffic and Engagement Data
⤷ Provides website traffic, engagement, and geographic data confirming website activity.
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WHOIS and SSL Certificate Information
⤷ Shows domain age, registrar info, and valid SSL certificate.
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Crypto Scam Sniffer Verification
⤷ No blacklisting found for the domain indicating no known scams.
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USPTO Trademark Search
⤷ No trademark conflicts found for the brand name.
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