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Domain Due Diligence

Report for Theathletic.com

Report Date
October 30, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

The website theathletic.com appears to be a legitimate sports news platform associated with The New York Times Company. It has substantial monthly visits (~559K) with a principal audience in the United States. The domain is well established since 2000, demonstrating technical stability with secure SSL certificates and reputable DNS providers. However, there is a significant and consistent pattern of customer complaints on the Better Business Bureau (BBB) platform, highlighting issues related to unauthorized subscription charges, lack of renewal notifications, difficulties in cancellation, and unresponsive customer service. Legal disputes include a class action about auto-renewal disclosures and a privacy-related arbitration over user data sharing. No verified reports suggest users have lost money due to fraud, but consumer allegations indicate concerns about billing and cancellation practices. Users should approach with caution and carefully review subscription terms before engagement.

Confidence Score
70%

Risk Insights

🛡️

Established Domain Ownership

  • Registered since 2000 under The New York Times Company
  • Clear registrant contact and organization info
  • Linked to a known and respected media company
⚠️

Customer Billing Complaints

  • Multiple BBB reviews accuse unauthorized subscription charges
  • Reports of lack of renewal notifications and refund denial
  • BBB rating of D- due to unresolved complaints
⚠️

Legal Actions Underway

  • Class action lawsuit over auto-renewal billing disclosures
  • Data privacy arbitration over sharing viewing history
  • Ongoing disputes heighten caution advised

Contradictory Signals

While the domain is established and technically sound, consumer reports indicate significant trust issues with billing and customer service.

Signal A: Strong technical and identity signals

Signal B: Frequent user complaints and legal disputes

Category Scores

Red Flags & Warnings

  • Numerous BBB complaints describe unauthorized charges and denial of refunds, indicating suspicious billing behavior.
  • Ongoing legal actions related to subscription billing and privacy policies indicate unresolved compliance and trust issues.

🔎 Detailed Checks & Analysis

Identity verification

Score: 90/100
Passed

"Registrant information is clear with verified organization and contact details."

Reason: Domain ownership tied to The New York Times Company since 2000 confirms legitimate and stable identity.

Reputation assessment

Score: 50/100
Failed

"BBB rating is D- with unresolved complaints alleging deceptive billing and refund issues."

Reason: Customer feedback reveals numerous complaints about unauthorized charges and poor customer service.

Technical infrastructure

Score: 85/100
Passed

"Technical data confirms secure, consistent infrastructure without red flags."

Reason: Website uses valid SSL, Cloudflare DNS, and standard advertising/tracking technologies common for established media companies.

Content quality

Score: 80/100
Passed

"High traffic volume and user engagement support content legitimacy, with no scam-related content found."

Reason: The site provides substantial sports news content aligned with its described purpose.

Legal and compliance

Score: 40/100
Failed

"No scam verdict, but legal disputes may affect consumer trust until resolved."

Reason: Ongoing lawsuits and arbitration involving subscription renewals and privacy violations indicate legal risk.

Business validity

Score: 60/100
Failed

"Consumer allegations and BBB rating suggest caution before engagement."

Reason: While technically legitimate and well-trafficked, business practices raise concern due to customer billing disputes.

Your Next Steps

  • 1

    Verify subscription terms and auto-renewal policies before subscribing.

  • 2

    Monitor official communications regarding legal case outcomes.

  • 3

    Avoid providing billing information without clear understanding of subscription conditions.

  • 4

    Report unauthorized charges to payment providers and BBB if suspected.

Evidence & Citations

🕵🏻 Keep investigating

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