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Domain Due Diligence

Report for Thaiairways.com

Report Date
October 6, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Quick verdict: thaiairways.com appears to be the legitimate national carrier site (high traffic, long-registered domain, valid SSL) but there are active impersonation scams reported that mimic the airline. ✅ The official domain shows ~2.5M monthly visits, modern CDN/hosting and valid TLS. ⚠️ Exercise normal caution: always confirm the URL, use the contact addresses listed on the site, and avoid offers from look‑alike pages or social posts.

Confidence Score
87%

Risk Insights

🛡️

Official site — high traffic and security

  • About 2.5M monthly visits and long session times.
  • Uses AWS hosting and enterprise DDoS/bot protection.
  • Valid GlobalSign TLS certificate through Jan 2026.
⚠️

Active impersonation scams reported

  • Journalism sources warn of fake booking pages using similar URLs.
  • Risk comes from copycats on social media, not the official domain.
  • Verify links and use published contact channels.

Contradictory Signals

Long age and enterprise hosting argue strongly for a real corporate site, while privacy-protected WHOIS lowers visibility into the true registrant for independent verification.

Signal A: WHOIS shows long domain age and corporate-grade hosting (supports legitimacy)

Signal B: WHOIS also uses an identity protection service (reduces public registrant transparency)

Category Scores

Red Flags & Warnings

  • WHOIS shows registrant privacy / identity protection service (common for corporates, but reduces public traceability).
  • Multiple news reports and advisories about fake Thai Airways booking pages and impersonation scams circulating on social media.
  • Some user complaints about payment and booking failures — indicates usability or merchant issues that could confuse customers and increase phishing risk.

🔎 Detailed Checks & Analysis

Domain age and registrar

Score: 90/100
Passed

"Registered 1997; registrar Amazon Registrar; record updated in 2025. Long history reduces likelihood of an abandoned or throwaway fraud domain."

Reason: Domain created in 1997 and actively maintained — longstanding registration supports legitimacy.

Traffic & audience signals

Score: 92/100
Passed

"SimilarWeb/SimilarTech show ~2.5M monthly visits, high pages/visit and long session time—signals of real user engagement rather than a low-traffic scam page."

Reason: High monthly visits (~2.5M) and search-driven traffic match an official airline site profile.

SSL/TLS and hosting

Score: 90/100
Passed

"TLS issued by GlobalSign (valid through Jan 2026) and DNS/hosting tied to known providers and bot protection services; consistent with corporate operations."

Reason: Valid TLS certificate and enterprise hosting/CDN (AWS, Imperva/Incapsula) indicate proper security posture.

Contact information presence

Score: 88/100
Passed

"Found contact@thaiairways.com, customer@thaiairways.com and country-specific phone numbers on official pages — good signs for verifiable support channels."

Reason: Multiple verifiable corporate emails and phone numbers are published on investor and help pages.

Blacklist / phishing detection

Score: 95/100
Passed

"Automated blacklist checks returned clean results; no matched threats reported by Google Safe Browsing or crypto scam sniffer."

Reason: No matches on Google Safe Browsing and crypto scam lists.

Trademark / brand conflicts

Score: 80/100
Passed

"No direct USPTO records for 'thaiairways.com' in the returned results; this doesn't rule out foreign trademarks or registered corporate marks under variations of the name."

Reason: USPTO search returned no conflicting results for the domain string used, but trademark systems are jurisdiction-limited.

Impersonation & external scam reports

Score: 60/100
Failed

"Although the official domain is clean, third-party scams impersonate the airline and have been flagged in news stories; this raises consumer risk from copycat sites."

Reason: Multiple news reports describe active impersonation scams that use look‑alike URLs and social campaigns.

Your Next Steps

  • 1

    When booking, confirm the browser address bar shows "thaiairways.com" and TLS padlock; avoid links from social posts unless verified.

  • 2

    Use the official contact emails/phone numbers listed on the site (e.g., contact@thaiairways.com, 6623561111) if in doubt, and ask for booking confirmation referencing payment receipts.

  • 3

    If you encounter a suspicious offer or a look‑alike site, screenshot and report it to Thai Airways and to your bank before sending money.

  • 4

    Pay with a credit card that offers chargeback protections and keep receipts until the trip is complete or refunded.

  • 5

    If you suspect fraud, file reports with local consumer protection and with the platform where the fake promo appeared (Facebook, etc.).

Evidence & Citations

🕵🏻 Keep investigating

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