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Domain Due Diligence

Report for Tescobank.com

Report Date
November 19, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

tescobank.com is the official website of Tesco Bank, a regulated UK financial institution offering personal banking products like credit cards, loans, and savings accounts. It attracts around 3 million visits monthly, mainly from the United Kingdom. The site uses reputable hosting and security technologies, maintains valid SSL certificates, and displays detailed contact information including multiple official emails and phone numbers. Although Tesco Bank experienced a significant cyber attack in 2016 leading to a £16.4 million regulatory fine and customer funds loss, the bank has reimbursed victims and has taken measures to enhance security. There are ongoing disputes primarily concerning past fraud incidents and service changes, but no indication that tescobank.com itself is fraudulent. Overall, it is a legitimate institution with a strong online presence but with some history of challenges related to cyber security.

Confidence Score
83%

Risk Insights

🏦

Legitimate UK Bank Website

  • Owned by Tesco Personal Finance plc, established 2006
  • Services millions of UK customers monthly
  • Uses trusted domain hosting and SSL
⚠️

Cybersecurity Incident History

  • 2016 cyberattack caused unauthorized withdrawals
  • Fined £16.4 million by UK FCA
  • Victims reimbursed; security improvements made

Contradictory Signals

While the bank is genuine, fraudsters have targeted customers; users should exercise caution to avoid scams.

Signal A: Tesco Bank is a regulated, legitimate financial entity with official online presence.

Signal B: There are reports of customers suffering financial loss due to fraud incidents related to Tesco Bank.

Category Scores

Red Flags & Warnings

  • 2016 cyber attack resulted in fraudulent withdrawals from approximately 20,000 customer accounts and a substantial FCA fine.
  • There are customer complaints and disputes related to fraud and unauthorized transactions, some adjudicated by the Financial Ombudsman Service.

🔎 Detailed Checks & Analysis

Identity Verification

Score: 90/100
Passed

"The WHOIS data confirms legitimate corporate ownership and stable registration history."

Reason: Domain registry shows the site is owned by Tesco Personal Finance plc, registered since 2006 in the UK.

Reputation Assessment

Score: 80/100
Passed

"Reputation impact mitigated by reimbursement efforts and official communications. No current scam blacklists."

Reason: Despite a notable past cyber attack and regulatory fine, Tesco Bank is a reputable brand with transparency about incidents.

Technical Infrastructure

Score: 85/100
Passed

"Technology stack includes Akamai Bot Manager and validated SSL certificates, supporting site trustworthiness."

Reason: The site uses a strong security setup including EV SSL and top-tier CDN and security service providers.

Content Verification

Score: 80/100
Passed

"Content is informative and aids users in understanding scams and protection methods."

Reason: Official content includes customer fraud warnings and official contact info, showing responsible communication.

Your Next Steps

  • 1

    Always ensure you access Tesco Bank services through official channels to avoid phishing scams.

  • 2

    Use the contact details from the official website to report suspicious activity or fraud attempts.

  • 3

    Keep your login and account details secure and monitor your bank statements regularly.

  • 4

    Check Tesco Bank's official security advice pages to stay updated on the latest scam tactics.

  • 5

    If you experience unauthorized transactions, contact Tesco Bank immediately and report to relevant authorities.

Evidence & Citations

🕵🏻 Keep investigating

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